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Nursing HomeMedicaid Investigative

Diversicare of Meridian

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4728 Highway 39 North, Meridian, MS 39301120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 46 Google reviews

5
4
3
2
1
Diversicare of Meridian Nursing Home in Meridian, MS — Street View
Street View

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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (8 vs median 6)
  • High RN turnover (53%)

Below average in MS · Below recommended RN staffing · Below chain average · $12,735 in fines

Source: Medicare data

What this means for your family

While the physical therapy department is frequently praised, the facility has persistent, serious issues with hygiene, food quality, and staff responsiveness. If you are considering this facility, I strongly recommend conducting an unannounced visit during a weekend or evening to observe the actual level of care and cleanliness firsthand.

Google Reviews

Google Reviews

46 reviews analyzed
Diversicare of Meridian receives highly polarized feedback, with many families reporting significant concerns regarding basic hygiene, food quality, and staff responsiveness. While some reviewers praise the physical therapy department and individual staff members, others describe a facility struggling with cleanliness, understaffing, and poor communication. Families should be aware of consistent reports regarding delayed assistance for residents and inadequate meal standards.

Quality Themes

Tap a score for details
Food1.0Staff4.0Clean2.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical therapy services
  • Welcoming admissions process
  • Some individual staff members described as kind and attentive

Concerns

  • Poor food quality and insufficient portions (mentioned by 6 reviewers)
  • Slow response times for call buttons and assistance (mentioned by 5 reviewers)
  • Lack of cleanliness and hygiene in resident rooms (mentioned by 4 reviewers)
  • Difficulty communicating with staff or receiving phone callbacks (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'19(3)1.02.5'21(2)2.04.5'23(21)2.32.8'25(6)4.0'26(6)

Distribution

5
17
4
4
3
0
2
1
1
12
12 reviews posted between Nov 6, 2023Nov 6, 2023 · 12 were 5-star

How They Respond to Reviews

37%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the importance of nutrition for resident health, could you walk me through the current meal planning process and how you ensure residents receive adequate portions?
  • 2I noticed some feedback regarding room maintenance; what is your daily protocol for ensuring resident rooms are kept clean and sanitized?
  • 3When a resident presses their call button, what is the standard procedure for ensuring a timely response, especially during shift changes?
  • 4What steps are you taking to improve communication with family members, particularly regarding returning phone calls and providing timely updates on care?
  • 5With your strong physical therapy program, how do you integrate those services into the daily routine to help residents maintain their mobility?
  • 6I see that you have engaged with some online feedback; how do you use input from families to make tangible improvements to the quality of life here?

Personalized based on this facility's data


Key Review Excerpts

The floor was covered in brown stuff, all sticky, and nasty. The room smelled of urine because they were letting her sit in it.

Long-term resident's family · 2026☆☆☆☆

The only thing I can say good is the physical therapy department is good but the only reason for that is because it's run by another company.

Family member · 2023☆☆☆☆

My only complaint has been communication ! Hard to talk to anyone on the phone call backs are very rare if any.

Spouse of resident · 2021☆☆☆☆
Source: 46 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
3.32hrs
81%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.9%
Mixed vs Avgs
Here
19.9%
US
19.5%
MS
24.0%
Lauderdale
33.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
Lauderdale
4.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
15.4%
MS
22.1%
Lauderdale
23.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.8%
Worse than Avg
Here
22.8%
US
14.4%
MS
20.8%
Lauderdale
22.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
15.3%
MS
21.4%
Lauderdale
22.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MS
95.6%
Lauderdale
93.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
79.7%
MS
84.6%
Lauderdale
78.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
MS
88.5%
Lauderdale
81.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MS
2.7%
Lauderdale
4.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Above state avg (6.7)
3 complaint-triggered
$12,735 in fines

Families have filed complaints resulting in deficiencies related to pain management and grievance procedures, indicating concerning care issues. The facility shows recurring problems with resident assessment and care planning across multiple surveys, along with persistent issues in food safety and resident rights. While all deficiencies have been corrected according to the provider, the pattern of repeated violations in core care areas warrants careful evaluation during your visit.

May 21, 2025Routine
10
0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0565ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Mar 13, 2025Complaint
1
0697ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jan 25, 2024Routine
5
0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Nov 29, 2023Complaint
2
0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Dec 3, 2021Routine
4
0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Mar 13, 2025

$12,735

Ownership & Operations

Who Operates This Facility

Owner / Operator

Diversicare of Meridian

Organization Type

for profit

Chain Affiliation

Chain Name

Diversicare Healthcare

Chain Size

44 facilities nationwide

Chain avg rating: 2.5/5 · Rank 31 of 44

Ownership & Management

Owners

Diversicare Leasing Company III LLC

Owner · Organization

100%

Advocat Finance, LLC

Owner (parent company) · Organization

Dac Newcorp INC

Owner (parent company) · Organization

Diversicare Healthcare Services LLC

Owner (parent company) · Organization

Diversicare Management Services Lp.

Owner (parent company) · Organization

Key personnel

Sneed, MarshaW-2 Managing EmployeeKellman, FranklinOfficer / DirectorKohn, BrianOfficer / DirectorRatner, EranOfficer / DirectorBodie, RebeccaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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