North Beach Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 148 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (10 vs median 6.0)
Bottom 25% in FL · Meets national RN staffing standard · Low staff turnover (stable workforce) · Worst in GOLD FL TRUST II chain · $117,329 in fines
What this means for your family
While many families report excellent experiences with the administrative staff and therapy teams, there is a persistent pattern of serious complaints regarding hygiene, neglect, and communication. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and to ensure that medical needs are being met consistently.
Google Reviews
Google Reviews
148 reviews on Google“North Beach Healthcare and Rehabilitation Center receives highly polarized feedback, with many families praising the administrative and admissions staff for their responsiveness and care, while others report severe neglect and hygiene issues. Critical concerns include reports of patients developing bedsores, poor communication regarding medical status, and inadequate staffing levels. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the alarming allegations of neglect from others.”
Quality Themes
Tap a score for detailsStrengths
- Responsive admissions and administrative staff
- Effective physical therapy programs
- Helpful guest service coordinators
- Clean and well-maintained facility (according to positive reviewers)
Concerns
- Neglect and poor hygiene (e.g., bedsores, lack of bathing) (mentioned by 9 reviewers)
- Inadequate staffing and lack of compassion (mentioned by 7 reviewers)
- Poor communication regarding patient medical status (mentioned by 4 reviewers)
- Theft of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 149 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your physical therapy programs; could you tell us more about how a therapist works with a new resident to meet their specific goals?
- 2With the recent inspections, what specific steps has the facility taken to improve hygiene standards and daily care routines like bathing and skin integrity?
- 3How does the nursing team ensure that medication is administered accurately and that any changes in a resident's health are communicated to the family immediately?
- 4We are looking for a place where communication is seamless; what is the best way for us to stay updated on our loved one's medical status and daily well-being?
- 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
- 6How does the staff manage the security of personal belongings to ensure residents feel safe and comfortable in their rooms?
Personalized based on this facility's data
Key Review Excerpts
“The whole place smells like urine. The bed they planned to place my family member in had feces all over it !!! I took pics and videos to show HUMANA.”
“My 93 year old grandmother was discharged without having the home assessed for safety. They used a regular Lyft driver with no healthcare experience to transport her home with no regard as to how she would make it into the home!..”
“My mother almost died of a hepatic encephalothopy if it weren't because I contacted 911 to get her. This place needs serious intervention from the health authorities, or it should be shut down for medical negligence.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing 11 reports leading to federal citations across multiple surveys. The most recurring issues involve safety hazards and accident prevention, medication management, and quality oversight programs. While the facility reports correcting all identified problems, serious concerns including abuse/neglect protections and safety supervision have appeared repeatedly across different time periods, suggesting ongoing systemic challenges that families should carefully evaluate before choosing this facility.
Feb 11, 2026Routine10
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jan 9, 2025Routine10
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Feb 1, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 31, 2023Routine11
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jun 15, 2023Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Feb 1, 2024
$104,283
Ownership & Operations
Who Operates This Facility
North Beach Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Gold FL Trust II
36 facilities nationwide
Chain avg rating: 3.1/5 · Rank 44 of 46 (Worst)
Ownership & Management
Owners
North Beach Snf Holdco LLC
Owner · Organization
FL Master Opco Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
148 reviews from families & visitors
Official Website
Visit northbeachrehab.com
Medicare data downloads
Original nursing home datasets
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