Public Google reviewers rate this highly and often mention warm and compassionate care staff. Schedule a visit to confirm the fit.
based on 28 Google reviews

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Public Google reviewers rate Normandy Park Senior Living highly. Reviewers highlight: warm and compassionate care staff, engaging daily activities for residents. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Normandy Park Senior Living has recently undergone a management change, which many recent reviewers credit for a more welcoming and organized environment. While current residents and some family members praise the food, activities, and compassionate staff, historical and some recent feedback highlights serious concerns regarding administrative responsiveness, staff professionalism, and facility maintenance.
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Key Review Excerpts
“The food there is amazing. I love the variety of options. They get fine dining at its finest.”
“The new management has made such a wonderful and noticeable impact for the team and most importantly the residents. New leadership in the community is present and going above and beyond.”
“Staff can be very rude and unprofessional. Had doctor appointment for mother at 9 but doors were locked and no one at from desk and no one answered doorbell.”
Source: WA Dept. of Social & Health Services
Inspection includes both a 2/3/2026 survey and a follow-up re-inspection.
Missing CO alarms near fossil fuel burning appliances (fireplaces and boilers) and missing inspection documentation.
Combustible materials stored in the 1st floor southwest stairway of the main building.
Missing or deficient generator reports (fuel test, load test).
Emergency lights not illuminating on 2nd floor and in stairwells; most memory care lights failed push-to-test.
Over 20 fire extinguishers past their 6-year testing requirement.
Facility failed to provide documentation for 12 required fire drills in the previous 12 months.
Annual 90-minute battery power test not performed/documented.
Missing annual sprinkler system testing documentation (forward flow, 5-year internal, trip tests, etc).
Main building fire alarm report from 12/15/2025 shows deficiencies.
Broken receptacle cover in the 1st floor med room of the main building.
Monthly 30-second activation tests not performed/documented.
Missing documentation for vertical sliding doors in kitchen spaces of memory care building.
Missing fire door documentation/maps; damage to double doors in 2nd floor activities office; 2nd floor Southwest stairway door does not latch.
Blocked electrical panels at the 1st floor nurses station in the main building.
Appliance plugged into a power strip in the 1st floor med room of the main building.
Missing documentation for semi-annual hood cleaning and failed inspection report.
Washington State Patrol Fire Protection Bureau reports. Approval status was Disapproved. The reports state that the facility was not in compliance at the time of inspection. The documents cite IFC and NFPA provisions rather than WAC provisions. The 2026-07-13 report listed the next inspection on or after 2026-08-12.; Approval status was Disapproved. The inspection was conducted by the Washington State Patrol Fire Protection Bureau. The next inspection was scheduled on or after 2026-03-05. No plan of correction or correction dates were included.
Most emergency lighting throughout the memory care building did not illuminate when the test button was pressed.
Combustible material was stored in the southwest stairway on the first floor of the main building.
The facility could not document all 12 required planned and unannounced fire drills for the prior 12 months. Missing drills included first shift quarters 1 and 4, second shift quarters 1 and 4, and third shift quarter 1.
More than 20 portable fire extinguishers were past the required six-year testing interval.
The required annual 90-minute emergency-lighting battery power test had not been performed or documented.
The first-floor medical room in the main building had a broken receptacle cover.
Required annual inspection and testing documentation was not provided for vertical sliding fire doors surrounding both kitchen spaces in the memory care building.
Several emergency lights were not illuminating, including two on the second floor of the main building and most emergency lighting throughout the Memory Care building.
Required emergency-lighting inspection and testing deficiencies remained: two main-building second-floor lights and most memory-care emergency lights failed to illuminate.
Required sprinkler documentation was not provided, including five-year internal pipe testing, trip and annual testing, forward-flow testing, five-year FDC hydrostatic testing, and quarterly inspection reports for the assisted living and memory care buildings.
Carbon monoxide alarms were missing in areas directly connected to fossil-fuel-burning appliances, including fireplace areas in both buildings and water-heater/boiler rooms. Required detector location maps and monthly inspection records were not provided.
Required hood-cleaning documentation was not provided. The first semiannual cleaning report dated 2025-02-18 showed deficiencies, and completion documentation was missing.
The main building fire alarm report dated 2025-12-15 documented deficiencies, and supporting documentation was not provided.
An appliance in the first-floor medical room was plugged into a power strip.
Required monthly 30-second activation testing of emergency lighting had not been performed or documented.
Emergency lights outside the memory care entrance and near room 232 in the second-floor southwest stairwell were not illuminating.
Required fire-door inspection records and location maps were not provided. Double doors in the second-floor activities office were damaged, and the second-floor southwest stairway door would not close and latch.
The annual report dated 2025-03-17 identified deficiencies, including missing fuel-test documentation, a 1.5-hour load test, and a four-hour load test with the date of the last test.
Electrical panels at the first-floor nurses station were blocked.
The required fuel test report for the emergency and standby power system was not provided.
A follow-up inspection document dated 2025-03-19 indicates that all violations noted during previous inspection have been corrected.
Extension cord in use in the Marketing office by room 203 on the 2nd floor.
Penetrations noted in the housekeeping closet by 102 and the housekeeping door by the laundry room (1st floor).
Seven doors listed failed to close or latch properly when tested.
Two loaded sprinkler heads in the kitchen; tray rack obstructing a sprinkler head in the walk-in cooler.
Facility unable to provide records of annual fire wall inspection and/or repairs.
Facility unable to provide first quarter sprinkler report.
Facility unable to provide service report for current kitchen suppression service.
Facility unable to provide documentation for semi-annual hood cleaning.
Fire alarm report showed 5 deficiencies; facility unable to provide correction report for remaining 2 items.
Exit outside of memory care lacks an exit sign indicating the direction of the exit.
Open junction boxes and/or exposed wiring in the housekeeping closet by room 266b on the 2nd floor.
Facility unable to provide documentation for annual generator service or fuel test.
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Visit normandyparkseniorliving.com
WA DSHS — View Official Record
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