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Public Google reviewers rate this highly and often mention warm, welcoming, and active community atmosphere. Schedule a visit to confirm the fit.
based on 46 Google reviews
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Public Google reviewers rate Eldorado West Retirement Community highly. Reviewers highlight: warm, welcoming, and active community atmosphere, highly professional and helpful sales/administrative staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
El Dorado West is generally praised for its welcoming atmosphere, active social calendar, and a highly regarded sales and administrative team that guides families through the move-in process. While many families report that their loved ones are thriving, some critical reviews highlight significant concerns regarding food quality, occasional lapses in medication management, and reports of missing personal items in the memory care unit.
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Key Review Excerpts
“The one thing that stood out was that he invited us right in to the Memory Care section. In other places, it’s been only a closed door, shrouded in mystery.”
“My husband was admitted to memory care at Village Concepts (The Eldorado) in Burien this past Friday. My husband did not want to be there. It was painful for me to say goodbye to him knowing he was in memory care now. Three days later, my husband called me. He was excited to be there and already felt part of the community.”
Source: WA Dept. of Social & Health Services
Inspection conducted in response to a complaint regarding a fire panel sending false notifications. No fire occurred and no IFC violations were observed at the time of inspection. The facility is on fire-watch while awaiting a motherboard replacement for the alarm panel.
Includes a consultation regarding WAC 388-78A-3090 Maintenance and housekeeping where non-functioning soap dispensers were corrected during the inspection.
Medication cards with identifiable health information were left unsecured on medication carts in public areas.
Staff E had no documentation of completing required 12 hours of CE training.
Staff C was screened for TB 126 days after employment, exceeding the 3-day requirement.
Staff A's CPR and first-aid certification expired.
The inspection report dated 03/04/2026 shows a previous inspection where violations were corrected; however, the body of the documents provided refers to a re-certification survey conducted on 12/16/2025 which was 'Disapproved'.
Path of egress from inside to outside on the ground floor near room 38 is blocked with chairs.
Facility did not provide detailed documentation/maps of fire-rated construction or annual inspection reports.
Annual 90-minute power test had not been performed and documented.
Multiple doors held open with wedges, failed to latch, or need adjustment (Rooms 203, 208, 241, 229, 126, and various stairwell doors). Missing documentation/maps for fire doors.
Three loose cylinder tanks found in resident room 204.
Missing escutcheon in the employee break room on the 1st floor.
Facility failed to provide documentation for: confirmation of non-overlapping staff shifts, drills involving staff reaction, and drills challenging the EPP.
Combustible materials within 18 inches of a sprinkler head in the kitchen near the back door.
Inspection conducted regarding a sewage leak and power outage. The report explicitly states 'No IFC violations observed'.
Investigation of complaint #150033 regarding a fire alarm. The cause was a failed accelerator in the dry sprinkler system. The system was inspected by a contractor and is running normally. A fire watch was conducted every 15 minutes until repairs were confirmed. No IFC violations observed.
Inspection conducted regarding a complaint investigation (#146301) for a power outage that occurred on September 9, 2024. The facility conducted a fire watch at 15-minute intervals. No violations were noted at this time.
The inspection was conducted in response to a complaint regarding a propped-open emergency fire door and improper storage in closets. The inspector found no violations upon arrival; the door was closed, staff were educated on regulations, and no high-pile storage was found in closets.
Includes complaint numbers 109857, 110614, 111529. Facility is not required to submit a plan-of-correction.
Facility denied resident's right of personal choice to leave facility unsupervised. Resident was sent to the hospital without explanation after returning and facility initially refused to accept resident back.
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46 reviews from families & visitors
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WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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