New Vision Services Senior Living

The inspection found three deficiencies related to facility maintenance and staff training. Specifically, hot water temperatures in the bathrooms exceeded safe limits, and slip-resistant measures were missing in a shower. Additionally, staff training records indicated non-compliance with medication assistance protocols.

This report details a Complaint Investigation conducted on 03/25/2025 regarding allegations of inappropriate sexual behavior and client choking. The investigation found that the allegations were unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred. Therefore, no formal deficiencies were cited.

The inspection identified two deficiencies: one Type A citation regarding excessive heat in a resident's room, posing an immediate health risk. Additionally, a Type B citation noted the absence of required carbon monoxide detectors throughout the facility. The facility was otherwise found to be generally clean and in good repair.

The facility underwent a Required-1 Year inspection on July 6, 2023. The Licensing Program Analyst conducted a thorough tour and review of records, noting that no immediate health, safety, or personal rights violations were observed during the visit. Overall, the facility appeared clean, well-maintained, and compliant with regulations.

This report details the findings of a complaint investigation conducted on behalf of the facility. The investigation concluded that the allegation, 'Facility evicted resident improperly,' was unfounded. Therefore, no deficiencies were cited in this report.

COMPLAINT INVESTIGATION REPORT

The facility underwent a Required-1 Year Inspection on June 9, 2022, focusing on the infection control domain. The Licensing Program Analyst found that no immediate health, safety, or personal rights violations were observed during the tour of common areas and resident bedrooms. The facility was found to be in substantial compliance at the time of the inspection.

The facility underwent a Required-1 Year Inspection focusing on infection control. The Licensing Program Analyst found that no immediate health, safety, or personal rights violations were observed during the tour of common areas, resident bedrooms, and common shower/restroom areas. Overall, the facility was found to be in substantial compliance at the time of the inspection.