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Assisted LivingMemory Care

New Haven of Kerrville

Families consistently rate this highly — reviewers highlight compassionate and dedicated nursing staff. Schedule a visit to confirm the fit.

747 Alpine Dr, Kerrville, TX 7802848 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.9/5

based on 19 Google reviews

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New Haven of Kerrville Assisted Living in Kerrville, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a clean, modern environment with a highly engaged activities program. The staff's dedication to compassionate care is a standout feature, making it a very reliable option for long-term residency.

Google Reviews

Google Reviews

19 reviews on Google
New Haven of Kerrville is highly regarded by families for its compassionate, dedicated staff and its warm, home-like atmosphere. Reviewers consistently praise the cleanliness of the facility and the quality of the activities program, though there are no significant criticisms documented in the provided reviews.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms8.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Clean and well-maintained modern facility
  • Engaging activities and events program
  • High-quality, dietary-compliant meals
  • Strong leadership and administration

Rating Trends

Tap a year to see what changed

2344.02017(1)5.02018(1)5.02019(2)5.02020(2)5.02021(14)5.02026(1)

Distribution · 21 analyzed

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13 reviews posted between Apr 13, 2021Apr 15, 2021 · 13 were 5-star

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since your team is so highly regarded for their compassion, how do the nurses personally get to know the unique preferences and personalities of each resident?
  • 2With the modern, clean facility you have here, how do you ensure the common areas stay inviting and comfortable for residents throughout the day?
  • 3I've heard wonderful things about your activities program; could you tell us about some of the specific events or social gatherings currently engaging your residents?
  • 4How does the dining team work with residents to manage specific dietary needs or medical nutrition requirements during meal times?
  • 5Could you walk us through the protocol for managing medical emergencies or urgent care needs during the overnight hours?
  • 6For residents in the memory care wing, how do the daily routines and specialized activities help support their cognitive engagement and well-being?

Personalized based on this facility's data


Key Review Excerpts

Both of my parents resided at New Haven until they passed away. Staff was always friendly, accommodating and helpful. The facility was spotless, inviting, and the residents were treated with kindness and respect.

Long-term resident's family · 2021★★★★★

The staff here go above and beyond to provide their residents with compassionate, quality care! They are truly dedicated to caring for the folks who call it home.

Family member · 2021★★★★★

The Administrator, Andrea, and the DON, Estella, do an awesome job with all aspects of this facility. The Activities Director, Robin, keeps all residents active and involved in daily events and activities.

Family member · 2021★★★★★
Source: 19 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
7deficiencies

Key Findings

New Haven of Kerrville had several life safety violations identified in early 2020 related to fire safety, emergency plans, and maintenance, all of which were marked as corrected. A more recent inspection in September 2022 cited seven violations, though no formal enforcement actions are currently listed.

Sep 15, 2022Routine

Health Code (1 violations)

Health Code

No specific health code violation description provided in report.

Feb 25, 2020Routine

Life Safety Code (6 violations)

Life Safety CodeCorrected Apr 8, 2020

The facility failed to provide and maintain heating and cooling systems in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Apr 8, 2020

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Apr 8, 2020

The facility failed to ensure compliance with licensing standards for assisted living facilities requirements regarding emergency evacuation plans.

Life Safety CodeCorrected Mar 15, 2020

The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.

Life Safety CodeCorrected Apr 8, 2020

The facility failed to provide exit signs with emergency power.

Life Safety CodeCorrected Apr 8, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Opco Kerrville Crescent, LLC

Organization Type

for profit

Management Company

ENRICHED SENIOR LIVING, LLC

Administrator

ANDREA HONEYCUTT

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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