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Nursing HomeMedicaid Investigative

Arbor View Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6400 the Cedars Court, Cedar Hill, MO 63016150 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 6 Google reviews

5
4
3
2
1
Arbor View Nursing and Rehabilitation Nursing Home in Cedar Hill, MO — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 10)
  • High staff turnover (57%)
  • High RN turnover (70%)

Bottom 25% in MO · Critically understaffed (RN) · Worst in VERTICAL HEALTH SERVICES chain · $32,665 in fines

Source: Medicare data

What this means for your family

This facility is highly recommended for its compassionate staff and robust activity programming, especially for those needing memory care. While the building may appear dated, families should prioritize the high quality of care reported by current visitors; however, you may want to inquire about the facility's ongoing maintenance and deep-cleaning schedule during your tour.

Google Reviews

Google Reviews

6 reviews on Google
Arbor View Nursing and Rehabilitation is frequently praised for its compassionate, attentive staff and a recent shift toward more personalized, value-driven care under new ownership. While visitors note that the building's aesthetic could benefit from a deep cleaning and updates, they emphasize that the quality of resident care and the variety of engaging activities remain the facility's primary strengths.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean5.0Activities10.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Active and engaging resident activities
  • Positive leadership and management
  • Commitment to personalized care

Concerns

  • Building aesthetics and cleanliness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02025(6)5.02026(5)

Distribution · 11 analyzed

5
11
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of personalized care is maintained for every resident?
  • 2Since we've seen such positive feedback regarding your resident activities, could you tell us more about what a typical day looks like and how residents stay engaged?
  • 3With the recent updates to state and CMS inspections, what specific steps is the leadership team taking to address recent deficiencies and improve overall care standards?
  • 4How does the facility manage staffing levels during overnight hours or weekends to ensure medical needs are met promptly?
  • 5What is the current plan or process for addressing building maintenance and ensuring the facility remains clean and comfortable for residents?
  • 6In the event of a medical emergency, what is the specific protocol for notifying the family and coordinating with outside doctors?

Personalized based on this facility's data


Key Review Excerpts

The fact that there's a dedicated activity director for memory care, and the whole staff is trained on

Visitor · 2026★★★★★

I had the pleasure of working with Teresa shook the nurse and she is one of the kindest souls I've came across. She treats the patients with patience and kindness As well as communicates effectively.

Visitor/Professional acquaintance · 2025★★★★★

Not only do they now have state-of-the-art care and practices, but they're led by folks with values at the center of every choice.

Local Guide/Visitor · 2025★★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.32hrs
43%
Registered nurses for medical care
Total Nursing
2.70hrs
66%
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility77.0%
Worse than Avg
Here
77.0%
US
12.1%
MO
16.7%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility39.0%
Worse than Avg
Here
39.0%
US
19.5%
MO
25.4%
Jefferson
18.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.3%
MO
18.9%
Jefferson
13.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
14.4%
MO
19.1%
Jefferson
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility92.2%
Mixed vs Avgs
Here
92.2%
US
93.4%
MO
84.4%
Jefferson
84.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.1%
Mixed vs Avgs
Here
20.1%
US
15.4%
MO
23.6%
Jefferson
20.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility38.6%
Worse than Avg
Here
38.6%
US
81.8%
MO
65.9%
Jefferson
73.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility47.2%
Worse than Avg
Here
47.2%
US
79.7%
MO
63.5%
Jefferson
73.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
1.6%
MO
2.2%
Jefferson
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
5penalties
Well above state avg (12.0)
9 complaint-triggered
$32,665 in fines

This facility has 68 deficiencies across recent inspections, including 9 complaint-triggered issues where families reported concerns. Recurring problems involve resident rights violations, food safety and nutrition services, and fire safety systems. The facility continues to have electrical safety violations (appearing in 2022, 2024, and 2025 surveys), indicating some issues persist despite corrections. Families should carefully evaluate care quality given the complaint pattern and ongoing safety concerns.

Nov 18, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 2, 2025Routine
22
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0809Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0550Minimal · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0679Minimal · WidespreadCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Feb 6, 2025Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Dec 13, 2024Complaint
1
0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Oct 30, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Aug 23, 2024Complaint
3
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0563Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

0567Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

Federal Penalties

Fine

Oct 13, 2023

$17,141

Payment Denial

Oct 13, 2023

15-day denial

Fine

Oct 2, 2023

$3,176

Fine

Sep 25, 2023

$2,823

Fine

Sep 5, 2023

$6,351

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arbor View Nursing and Rehabilitation

Organization Type

for profit

Ownership & Management

Owners

Aar Opco Holdings LLC

Owner · Organization

Kft Holdings LLC

Owner (parent company) · Organization

Kft Irrevocable Trust

Owner (parent company) · Organization

Qhs Operations LLC

Owner (parent company) · Organization

Key personnel

Gs Capital Funding LLC5% or Greater Security InterestForvis Mazars LlpManagerBarnes, MelodyManagerBrewer, DaleManagerBrewer, HeidiManager
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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