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Limited public data on River Point of Kerrville. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 24 Google reviews
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Every family's needs are unique. We encourage you to visit River Point of Kerrville in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
River Point of Kerrville is widely praised for its beautiful, clean facility and a compassionate, professional staff that makes families feel like part of the community. While many residents enjoy a robust schedule of activities and high-quality dining, some families have reported serious concerns regarding high staff turnover, inconsistent medication delivery, and difficulties with deposit refunds.
Quality Themes
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Concerns
Rating Trends
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Distribution · 27 analyzed
Responds to almost all reviews with high levels of personalization, frequently using the reviewer's name and referencing specific details from their feedback. For negative reviews, the owner maintains a professional tone, attempting to investigate issues or requesting direct contact to resolve them.
Personalized based on this facility's data
Key Review Excerpts
“The building is beautiful, the food is delicious, the residents are friendly and fun, and the caring staff make it top notch!”
“Putting our father in assisted living was made so much easier by the people at River Point. Beautiful facility, kind, warm hearted people… felt like family!”
“High turnover. Unpredictable meals and medicine delivery. Cruel staff. What kind of people kick your mother out of her home over Thanksgiving and Christmas?”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on January 9, 2024, identified 6 violations related to health codes, including issues with fire drill documentation, staff training, food safety, and employee TB screening. While these deficiencies were noted, there are currently no active enforcement actions listed against the facility.
Health Code (6 violations)
The facility failed to train all staff in reporting abuse and neglect prior to their assuming any job responsibilities.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to provide a safe and decent living environment.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
Elm Creek Senior Living LLC
for profit
ETHAN VANDEHEI
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Google Maps
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Google Reviews
24 reviews from families & visitors
Official Website
Visit riverpointofkerrville.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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