New England Pediatric Care
Strong Medicare quality ratings; families often praise deeply caring staff. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
While the facility receives consistently high star ratings, the lack of detailed written reviews makes it difficult to verify day-to-day operations. We recommend scheduling an in-person tour to observe staff interactions with residents and asking specific questions about their pediatric care protocols.
Google Reviews
Google Reviews
12 reviews on Google“New England Pediatric Care receives high ratings from the limited number of reviewers who provided written feedback, specifically highlighting the deep care provided to children and their families. However, the vast majority of reviews consist of star ratings without any descriptive text, making it difficult to assess the facility's operational performance or quality of care based on these reviews alone.”
Quality Themes
Tap a score for detailsStrengths
- Deeply caring staff
- Attentive to children and families
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that your staff is frequently praised for being deeply caring and attentive, how do you foster that culture of personalized connection with each child?
- 2With a 4-star staffing rating, how do you ensure that your team has enough time to provide the one-on-one attention that families value so much?
- 3I noticed there were two recent state violations; could you walk me through what those were and the steps you’ve taken to resolve them?
- 4Since you have a 5-star health inspection rating, what specific protocols do you have in place to maintain such a high standard of safety and care for the residents?
- 5What does a typical day of enrichment and play look like for the children living here, and how do you tailor those activities to their individual needs?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and communicating with families during those critical moments?
Personalized based on this facility's data
Key Review Excerpts
“They take such great care of the kids amd care very deeply for their residents and families.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
8
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who were physically restrained
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeated deficiencies, particularly in care planning which has appeared across three surveys from 2023-2025, fire safety systems, and smoke detection equipment. One family filed a complaint in 2023 regarding nursing staff competency. While all violations have correction dates, the recurrence of care planning and safety issues suggests ongoing operational challenges that families should carefully consider.
Mar 20, 2025Routine11
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 9, 2024Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 27, 2023Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Feb 15, 2023Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
New England Pediatric Care
nonprofit
Ownership & Management
Owners
Tufts-Medical Center, Parent INC.
Owner · Organization
Tufts Medical Center Parent INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit nepc.org
Medicare data downloads
Original nursing home datasets
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