Neurorestorative

Strengths

• Dedicated and skilled nursing staff
• Effective physical and occupational therapy
• Compassionate individual care providers
• Helpful and professional support staff

Concerns

• Poor communication and unprofessional case management (mentioned by 2 reviewers)
• High staff turnover and reliance on agency personnel (mentioned by 2 reviewers)
• Inconsistent care quality and lack of cleanliness (mentioned by 2 reviewers)

How They Respond to Reviews

Questions for Your Tour

• 1With such a small, intimate community of only five residents, how do you ensure each person's specific daily routine and personal preferences are consistently met?
• 2We've heard wonderful things about the skill of your nursing and therapy teams; could you tell us more about how they collaborate on a resident's physical and occupational therapy goals?
• 3How does the management team ensure that communication remains clear and consistent between the staff and our family regarding daily updates or changes in care?
• 4What specific protocols are in place to ensure medication management is handled with 100% accuracy and that the facility maintains a high standard of cleanliness every day?
• 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating with outside medical professionals?
• 6What kind of social activities or daily outings do you organize to keep the residents engaged and connected with one another?

Personalized based on this facility's data