Neurorestorative Colorado
Strong Medicare quality ratings; families often praise dedicated and skilled therapy team. Still worth an in-person visit.
based on 25 Google reviews

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What this means for your family
While the facility has a strong reputation for rehabilitation therapy, families should be cautious regarding administrative transparency. We strongly recommend discussing discharge criteria and insurance policies in writing before admission, and closely monitoring communication between nursing shifts.
Google Reviews
Google Reviews
25 reviews on Google“NeuroRestorative Colorado receives highly polarized feedback, with some families praising the dedicated therapy and nursing staff for successful rehabilitation outcomes. However, other reviewers report significant concerns regarding administrative communication, high staff turnover, and aggressive discharge practices when insurance coverage ends. Potential families should be aware of these inconsistencies in care quality and professional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and skilled therapy team
- Compassionate individual nursing and CNA staff
- Effective rehabilitation support for stroke and accident recovery
Concerns
- High staff turnover and reliance on agency personnel (mentioned by 2 reviewers)
- Poor communication and administrative friction (mentioned by 3 reviewers)
- Issues with discharge planning and insurance-related pressure (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your therapy team's skill in stroke and accident recovery; how do you tailor those rehab plans for each resident?
- 2How do you ensure consistent communication between the nursing staff and family members regarding daily updates?
- 3With the focus on neurorestorative care, what kind of daily social activities or cognitive exercises are available to keep residents engaged?
- 4Could you walk us through your process for managing medications and how you ensure accuracy during shift changes?
- 5What is your protocol for handling medical emergencies or sudden changes in a resident's condition during the night?
- 6How does the facility manage staffing consistency to ensure that residents get to know their primary caregivers and CNAs?
Personalized based on this facility's data
Key Review Excerpts
“The staff at the CO NeuroRestorative genuinely care about their patients and while they supplement with agency staff, they do a good job of taking feedback regarding any issues that may arise.”
“Your kindess and expertise made all the difference to my wife's stroke recovery. I got to witness you work on a daily basis and I am deeply grateful.”
“Serious problems with communication between staff about meds!! So angry! This must be the ‘weekend’ treatment...wow!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across surveys with fire safety systems and nutrition services that have persisted over multiple years. Fire safety deficiencies include problems with sprinkler systems, smoke barriers, emergency lighting, and cooking facilities appearing in 2020, 2023, and 2025 surveys. Nutrition issues involve food procurement, storage, and meal preparation protocols found in both 2023 and 2025 inspections. While all deficiencies show correction dates, the repeated nature of these safety and dietary concerns suggests ongoing challenges with maintaining consistent compliance standards.
May 1, 2025Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Aug 31, 2023Routine16
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure medical gas and vacuum systems have documented maintenance programs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 12, 2020Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Federal Penalties
Fine
Aug 31, 2023
$13,406
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Oct 9, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Jun 20, 2025Follow-upCleanReport
No deficiencies found during this inspection.
May 21, 2025Routine
Based on document review, observation, and interview, it was determined that fire-rated door assemblies were not maintained. The deficient practice could affect three out of three smoke compartments, 36 out of 36 residents, and an indeterminable number of staff and visitors. During observations and interviews, it was noted that the dining room egress door to the courtyard does not close or seal.During observations, interviews, and record review, it was noted t.. Based on document review, observation, and interview, it was determined that fire-resistant construction was not maintained. The deficient practice could affect one out of 3 smoke compartments, 12 out of 36 residents, and an indeterminable number of staff and visitors. During observation and interviews, it was noted that the medication room needs fire-stopping in the ceiling. NFPA 101, Section 8.5.1, in part, smoke barriers shall be provided to subdivide buil.. Based on document review, observation, and interview, it was determined that the facility failed to maintain the emergency power generator properly. The deficient practice could affect three out of three smoke compartments, 36 out of 36 residents, and an indeterminable number of staff and visitors. The facility was unable to furnish an annual fuel test report.NFPA 110, Section 8.3.8. A fuel quality test shall be performed at least annually using applicable AST.. Based on document review, observation, and interview, it was determined that the Fire Sprinkler system was not maintained. The deficient practice could affect three out of three smoke compartments, 36 out of 36 residents, and an indeterminable number of staff and visitors. Upon document review, the facility was missing two quarterly inspection reports. Upon document review, the facility was missing the 5-year internal inspection report.During obse.. Based on observation and interview, the facility failed to maintain the fire rating of hazardous areas. The deficient practice affected 1 out of 3 smoke compartments, 12 out of 36 residents, and an indeterminable number of staff and visitors. During the walkthrough with the administrator, it was observed that the mechanical room needs new fire-stopping systems in the ceiling and walls for piping and conduit. NFPA 101 8.3.3.1 Openings required to have a fi.. Based on record review and interviews, the facility failed to maintain proper records of the kitchen hood cleaning. The deficient practice affected all smoke compartments and all residents, staff, and visitors within the facility. The facility was unable to furnish a semi-annual kitchen hood cleaning report. NFPA 96 11.2.1* Maintenance of the fire-extinguishing systems and listed exhaust hoods containing a constant or fire-activated water system that is listed.. Based on the records review and the interview, the facility failed to inspect and test all emergency lighting. The deficient practice affected three out of three smoke compartments, and all residents, staff and visitors within the facility.The facility could not furnish a full-year documentation for 30-second monthly testing of the emergency exit lights. NFPA 101 7.9.3.1 Required emergency lighting systems shall be tested in accordance with one of the three opt.. Based on the records review and the interview, the facility failed to inspect and test all emergency lighting. The deficient practice affected three out of three smoke compartments, and all residents, staff and visitors within the facility.The facility could not furnish documentation for the annual 90-minute emergency lighting testing and the full calendar year of monthly 30-second testing. 19.2.9 Emergency Lighting.19.2.9.1 Emergency lighting shall be provided.. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and represent the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). This survey was conducted on May 21st, 2025. for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) Chapter 19 "Existing Health Care Occupancies." This structure is a one (1) story wood frame structure having T..
May 1, 2025Complaint
A recertification survey with complaint #CO39750, Incident #39913 and Incident #39915 was completed on 4/28/25 to 5/1/25. Seven deficiencies were cited. An Emergency Preparedness survey was conducted from 4/28/25 to 5/1/25. No deficiencies were cited. Based on observations, record review and interviews, the facility failed to ensure accurate assessments, informed risks, and ongoing monitoring was in place for three (#1, #13 and #6) of six residents with bed rails out of 20 sample residents.Specifically, the facility failed to:-Ensure risks of bed rails were explained to Resident #1 or the resident' s representatives prior to the initiation of the bed rails;-Ensure bed rail assessments were accurately completed for Re.. Based on observations, record review and interviews, the facility failed to ensure residents on a pureed diet out of 20 sample residents received food and fluids prepared in a form designed to meet his or her needs.Specifically, the facility failed to ensure residents who were prescribed pureed texture diets were served food that was prepared according to their diet order as indicated on their meal tray cards.Findings include:I. Professional referenceThe Inter.. Based on observations, record review and interviews, the facility failed to implement their policy regarding the use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling and consumption.Specifically, the facility failed to:-Implement the facility policy for food brought by visitors and ensure food that was kept in resident' s refrigerators had safe and sanitary storage; and,-Ensure the residents personal refrig.. Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease on one of two units.Specifically, the facility failed to ensure enhanced barrier precautions (EBP) were followed during wound care for Resident #1.Findings include:I. Professional referenceAccording to the Centers for Dis.. Based on observations, record review and interviews, the facility failed to provide each resident with a nourishing, palatable and well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences for each resident.Specifically, the facility failed to:-Provide a balanced menu for residents;-Ensure Resident #5 received a variety of pureed dessert options;-Ensure international dysphagia diet stand.. Based on observations, record review and interviews, the facility failed to store, prepare and distribute food in a sanitary manner in the main kitchen and nourishment refrigerator/freezer.Specifically, the facility failed to ensure time and temperature control food was labeled, dated and disposed of timely.Findings include:I. Professional referenceThe Colorado Retail Food Regulations, (3/16/24) and retrieved on 5/6/25 read in pertinent part, "Commerc.. Based on record review and interviews, the facility failed to implement policies and procedures related to pneumococcal vaccinations for one (#5) of five residents out of 20 sample residents.Specifically, the facility failed to provide the pneumococcal vaccination to Resident #5.Findings include:I. Professional referenceAccording to the Centers for Disease Control and Prevention (CDC) Recommended Immunization Schedule for Adults Aged 19 Years or ..
Dec 31, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 28, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Dec 26, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Oct 27, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Neurorestorative Colorado
for profit
Chain Affiliation
Neurorestorative
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 4 of 5
Ownership & Management
Owners
Caremeridian LLC
Owner · Organization
National Mentor Healthcare LLC
Owner · Organization
Celtic Intermediate CORP.
Owner (parent company) · Organization
National Mentor Holdings LLC
Owner (parent company) · Organization
National Mentor Holdings, INC.
Owner (parent company) · Organization
National Mentor LLC
Owner (parent company) · Organization
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit neurorestorative.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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