Mustang Creek Estates Allen House 4
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 65 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, personalized environment with highly dedicated staff, particularly for those needing memory care. However, you should prepare for potential annual cost increases and verify that the current management maintains the high professional standards praised by most reviewers.
Google Reviews
Google Reviews
65 reviews on GoogleFamilies can expect a warm, home-like environment characterized by highly praised leadership and a compassionate, attentive staff. While many reviewers highlight the excellence of the memory care and the professionalism of the Executive Director, some families have expressed significant distress regarding annual price increases and one instance of perceived unprofessionalism by management.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Strong, hands-on leadership
- Welcoming, home-like atmosphere
- Well-maintained grounds and clean facilities
- Effective memory care support
Concerns
- Frequent annual price increases
- Perceived unprofessional behavior by management
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since this is such an intimate community of 13 residents, how do you ensure everyone gets personalized attention during meal times?
- 2I noticed how much care you put into responding to everyone who leaves feedback online; how does that culture of communication extend to how you update families on their loved ones?
- 3With such a small group, what kind of daily social activities or outings do the residents typically enjoy together?
- 4How is the medical support structured during the overnight hours if a resident has a sudden health concern?
- 5How do you manage the balance between providing necessary assistance with daily tasks and encouraging residents to maintain their independence?
- 6What is the process for coordinating with outside doctors or specialists when a resident's care needs change?
Personalized based on this facility's data
Key Review Excerpts
“Every person there was helpful, kind, and incredibly caring toward her and all of us family. They walked us through all aspects of her declining health and care needs with respect and kindness making everything so much easier for us all.”
“The minute you walk in the door there’s a feeling of home. Meals are being prepared, people are up doing activities and the staff are welcoming.”
“My mother-in-law has been at Mustang Creek for the last few months and is much happier than she ever has been, she lived at her previous facility for seven years and has never had personalized Customer Service like she has at Mustang Creek!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection for Mustang Creek Estates Allen House 4, conducted on June 27, 2023, found no violations of state standards. Additionally, there are currently no enforcement actions on record for this facility.
Jun 27, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Mce Op Co LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE D RAMSEY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit mce.care
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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