Mustang Creek Estates Allen House 2
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 65 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, person-centered environment, particularly for those needing memory care. However, before committing, you should request a clear, written breakdown of the fee structure to ensure annual increases are manageable for your budget.
Google Reviews
Google Reviews
65 reviews on GoogleFamilies considering Mustang Creek Estates Allen House 2 can expect a highly compassionate environment, with many reviewers praising the leadership of the Executive Director and the attentive, family-like care provided by the staff. While the facility is widely lauded for its cleanliness and warm atmosphere, some families have expressed significant concerns regarding annual price increases and a single report of unprofessional conduct by management during a tour.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Strong, hands-on leadership
- Clean and well-maintained grounds
- Welcoming, home-like atmosphere
- Effective memory care support
Concerns
- Frequent annual price increases
- Unprofessional behavior by management during tours
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a small and intimate community of 13 residents, how do you ensure everyone gets personalized attention during mealtimes?
- 2I noticed how much you value feedback from families in your responses; how do you typically involve residents and their loved ones in making decisions about the home?
- 3What kind of daily activities or social outings do you organize to help the residents stay connected with each other?
- 4Since this is an assisted living setting, what is your specific protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 5How do you manage the balance between providing necessary physical assistance and encouraging residents to maintain as much independence as possible?
- 6What does the transition process look like for a new resident moving into Allen House 2 to help them feel at home right away?
Personalized based on this facility's data
Key Review Excerpts
“Every person there was helpful, kind, and incredibly caring toward her and all of us family. They walked us through all aspects of her declining health and care needs with respect and kindness making everything so much easier for us all.”
“The minute you walk in the door there’s a feeling of home. Meals are being prepared, people are up doing activities and the staff are welcoming.”
“My mother-in-law has been at Mustang Creek for the last few months and is much happier than she ever has to be, she lived at her previous facility for seven years and has never had personalized Customer Service like she has at Mustang Creek!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
During the most recent inspection on June 16, 2023, five health code violations were identified regarding medication administration, food safety, and infection control. All identified issues were corrected by the facility within a few days of the inspection.
Jun 16, 2023Routine
Health Code (5 violations)
The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
The facility failed to search the NAR and EMR annually.
The facility failed to have a refrigerator with a designated and locked storage area for medications requiring refrigeration.
The facility failed to establish and maintain an infection control policy and procedure designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Ownership & Operations
Who Operates This Facility
Mce Op Co LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE D RAMSEY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit mce.care
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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