Mustang Creek Estates Allen House 3
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 65 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, home-like environment with highly dedicated staff, particularly for those needing memory care. However, you should prepare for potential budget adjustments, as there are reports of annual price increases, and verify that the current management maintains the high professional standards praised by most reviewers.
Google Reviews
Google Reviews
65 reviews on Google“Families considering Mustang Creek Estates Allen House 3 can expect a highly compassionate environment, with many reviewers praising the leadership of the Executive Director and the attentive, family-like care provided by the staff. While the facility is widely lauded for its cleanliness and warm atmosphere, some families have expressed significant distress regarding annual price increases and one instance of perceived unprofessionalism during a tour.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Strong, hands-on leadership and administration
- Clean, well-maintained grounds and facilities
- Welcoming, home-like atmosphere
Concerns
- Frequent annual price increases causing financial stress
- Perceived unprofessional behavior by management during tours
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a small and intimate community of 13 residents, how does the staff ensure that each person's unique daily routine and personal preferences are honored?
- 2I noticed how much the team values feedback from families; how do you typically incorporate resident or family suggestions into the care plan?
- 3What kind of social activities or group outings are planned to help the residents stay connected and engaged with each other?
- 4Could you walk us through the specific protocols the team follows if a resident has a medical emergency during the night?
- 5How do the caregivers manage medication administration and monitor any changes in a resident's health or mobility?
- 6What does a typical mealtime look like here, and how much input do residents have regarding their dietary needs?
Personalized based on this facility's data
Key Review Excerpts
“Every person there was helpful, kind, and incredibly caring toward her and all of us family. They walked us through all aspects of her declining health and care needs with respect and certainly making everything so much easier for us all.”
“The minute you walk in the door there’s a feeling of home. Meals are being prepared, people are up doing activities and the staff are welcoming.”
“My mother-in-law has been at Mustang Creek for the last few months and is much happier than she ever has been, she lived at her previous facility for seven years and has never had personalized Customer Service like she has at Mustang Creek!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on March 4, 2025, identified a deficiency regarding medication security. Previous inspections from 2021 noted issues with the facility's emergency preparedness and response plan, specifically regarding evacuation, transportation, and required training/drills.
Mar 4, 2025Routine
Health Code (1 violations)
The facility failed to provide a locked area for all medications.
Sep 16, 2021Routine
Life Safety Code (3 violations)
The facility failed to provide the required emergency preparedness and response plan training and conducts drills.
The facility failed to include a section addressing transportation in the emergency preparedness and response plan.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
Ownership & Operations
Who Operates This Facility
Mce Op Co LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE D RAMSEY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit mce.care
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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