Nursing HomeMedicaid Investigative

Mt Airy Gardens Rehabilitation and Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2250 Banning Road, Cincinnati, OH 45239|99 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

3.3/5

based on 57 Google reviews

(513) 591-0400 Directions Website

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6/ 10

high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)
Above-median deficiencies (14 vs median 8.0)
High staff turnover (69%)
High RN turnover (75%)

Bottom 25% in OH · Below recommended RN staffing · Above average staffing · $10,039 in fines

Source: Medicare data

What this means for your family

While recent reviews suggest that new ownership is making positive changes to the environment and culture, the facility still struggles with aging infrastructure and inconsistent maintenance. When touring, pay close attention to the cleanliness of the specific wing your loved one will occupy and ask for a clear plan on how they manage medication schedules and staff-to-patient ratios.

Google Reviews

57 reviews on Google

“Mt Airy Gardens has experienced a significant divide in feedback, with many recent reviews highlighting positive changes under new administration and a dedicated staff. However, long-standing concerns regarding the physical condition of the building, cleanliness, and inconsistent quality of care remain recurring themes that potential families should investigate closely.”

Quality Themes

Tap a score for details

Strengths

Dedicated and friendly nursing staff
Effective physical therapy department
Recent improvements under new administration
Compassionate care for short-term rehab

Concerns

Poor building maintenance and cleanliness (mold, peeling wallpaper, dirty floors) (mentioned by 12 reviewers)
Inconsistent or neglectful patient care (hygiene, medication delays, slow response times) (mentioned by 9 reviewers)
Theft of personal belongings (mentioned by 3 reviewers)
Understaffing and reliance on agency staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 59 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I've heard wonderful things about the physical therapy department and the compassion of the nursing staff; how does that team work together to support a resident's recovery?
2With the recent changes in administration, what specific steps are being taken to improve the building's upkeep and overall cleanliness?
3How do you ensure that medication is administered accurately and on time, especially during shift changes?
4What is the protocol for responding to a resident's call bell or a medical emergency during the overnight hours?
5How do you manage staffing levels to ensure that residents receive consistent care from your permanent team rather than temporary agency staff?
6What kind of daily activities or social engagement opportunities are available to help residents stay active and connected?

Personalized based on this facility's data

Key Review Excerpts

“New administration has been a game changer. Clean loving environment”

Family member · 2025★★★★☆

“This place has been bought out by a new company, and I went after seeing all the horrible reviews. But it was really nice and they are taking good care of my SIL.”

Family member · 2024★★★★★

“I am a current resident here at Mt Airy Gardens located on Banning road. I have been here for a few months for rehab and absolutely love the staff. The building is a little older but the care exceeds expectation”

Rehab patient · 2024★★★★★

Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.44hrs

59%

Registered nurses for medical care

Total Nursing

3.58hrs

87%

All nurses + aides combined

Staff Turnover

70%

Lower is better (< 30% = good)

RN Turnover

64%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility74.2%

Worse than Avg

Here

74.2%

12.1%

28.2%

Hamilton

37.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility43.2%

Worse than Avg

Here

43.2%

93.4%

92.6%

Hamilton

90.0%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility77.6%

Worse than Avg

Here

77.6%

95.5%

94.5%

Hamilton

94.1%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility2.9%

Better than Avg

Here

2.9%

15.3%

6.9%

Hamilton

6.8%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.4%

Better than Avg

Here

3.4%

15.4%

9.4%

Hamilton

10.2%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility3.2%

Better than Avg

Here

3.2%

14.4%

5.8%

Hamilton

4.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility11.6%

Worse than Avg

Here

11.6%

81.8%

78.4%

Hamilton

68.8%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility14.8%

Worse than Avg

Here

14.8%

79.7%

75.6%

Hamilton

62.0%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.6%

Worse than Avg

Here

1.6%

1.2%

Hamilton

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies

1penalties

Above state avg (10.1)

29 complaint-triggered

$10,039 in fines

This facility has faced significant safety and care challenges, with families filing 30 complaints spanning multiple years. Food safety issues persist across surveys, appearing in 2021, 2023, and 2025. Environmental cleanliness and fire safety violations recur frequently, while medication management problems continue into 2024. Though all documented violations show correction dates, the pattern of repeated issues in core care areas suggests ongoing operational struggles that families should carefully consider.

Sep 8, 2025Complaint2 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Feb 20, 2025Routine18 findings

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0344Potential for harm · PatternCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0646Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0914Potential for harm · IsolatedCorrected

Environmental Deficiencies

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Aug 13, 2024Complaint4 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Jun 12, 2024Complaint1 finding

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jun 11, 2024Complaint7 findings

0004Potential for harm · WidespreadCorrected