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Assisted Living

Moriah Hall

Limited public data on Moriah Hall. Call, tour, and ask to meet current residents' families — your own impression matters most.

3200 E. Eisenhower Pkwy, Bryant Pattengill East · Ann Arbor, MI 4810816 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.5/5

based on 62 Google reviews

5
4
3
2
1
Moriah Hall Assisted Living in Ann Arbor, MI — Street View
Street View

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What this means for your family

While the facility appears to have a very strong and structured training program for new employees, families should exercise extreme caution. There are highly distressing reports of staff unprofessionalism and a failure to manage resident behavior during community outings.

Google Reviews

Google Reviews

62 reviews on Google
The reviews for Moriah Hall are highly polarized, with a significant cluster of 5-star reviews focusing exclusively on the quality of new employee training and staff instruction. However, there are extremely serious allegations from family members regarding staff unprofessionalism and a specific safety incident involving a resident and a child.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMeds5.0MemoryN/AComms4.0ValueN/A

Strengths

  • Comprehensive new hire training program
  • Knowledgeable instructional staff
  • Well-prepared onboarding process

Concerns

  • Staff unprofessionalism and lack of empathy (mentioned by 2 reviewers)
  • Safety and incident management failures (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52024(24)3.72025(3)3.72026(3)

Distribution · 30 analyzed

5
25
4
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0
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1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed your team has a very thorough training and onboarding program for new staff; how does that training specifically prepare them to build deep, empathetic connections with the residents?
  • 2With such a small, intimate community of 16, how do you ensure that communication between the staff and family members stays consistent and proactive?
  • 3Can you walk me through your specific protocols for managing unexpected medical incidents or safety concerns during the night shift?
  • 4What kind of daily activities or social outings do you organize to help the residents stay engaged with one another?
  • 5How does the staff approach personalized care to ensure each resident feels truly seen and understood as an individual?
  • 6In what ways do you involve families in the care planning process to ensure we are all on the same page regarding our loved one's well-being?

Personalized based on this facility's data


Key Review Excerpts

All of the clients are well taken care of and I can tell they’re loved by the staff.

New hire · 2024★★★★★

DO NOT LEAVE YOUR CHILD HERE I’d give zero stars if I could. Staff are unprofessional treated my daughter absolutely disgusting. Had to spend the evening in the hospital (paramedics took us) for my 1yr old daughter and couldn’t even get an apology or anything

Family member · 2024☆☆☆☆

Rohman WAS AMAZING!!! He truly cares about these residents in the way he trained us 10/10!!!

New hire · 2024★★★★★
Source: 62 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
4deficiencies

Key Findings

Recent investigations at Moriah Hall have identified serious concerns regarding resident safety, including instances of insufficient staffing, failure to provide required 1:1 supervision, and medication errors. There have also been documented issues regarding resident hygiene and personal care standards.

Mar 19, 2026Complaint
R 400.671(4)

Direct care staff left Resident A unsupervised, failing to provide supervision and personal care as specified in his assessment plan (specifically, Resident A was found hitting his head on the floor while staff was in another room).

Mar 3, 2026Complaint
R 400.671(4)

Insufficient staffing on 1/18/2026 resulting in failure to provide supervision, protection, and personal care as specified in Resident A and B's assessment plans and IPOS.

R 400.675(1)

Resident A's medication (antibiotics) was not administered as prescribed; two doses were not administered.

Feb 12, 2026Complaint

Neglect substantiated: Resident A had a rash from being wet/poor hygiene; staff admitted Resident A was not showered every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Moriah INC. C/o Dan Bogosian

Source: State licensing data

Contact

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References & Resources

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