Eisenhower Center - South Main
Limited public data on Eisenhower Center - South Main. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 63 Google reviews
Watch Eisenhower Center - South Main
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility's outpatient physical therapy and staff training programs receive praise, families should be extremely cautious. Multiple reviewers have reported significant concerns regarding resident safety, medication management, and a lack of professional communication. We strongly recommend visiting in person and asking for specific details on how they handle resident supervision and family communication before considering this facility.
Google Reviews
Google Reviews
63 reviews on Google“Eisenhower Center - South Main receives highly polarized feedback, with a stark divide between positive reviews from new employees praising the training program and deeply concerning reports from families and neighbors. Families frequently cite poor communication, neglect of basic needs, and unprofessional staff behavior, while some employees and outpatient therapy patients report positive experiences with training and clinical services.”
Quality Themes
Tap a score for detailsStrengths
- Comprehensive new hire training program
- Effective outpatient physical therapy services
- Some staff members described as compassionate and helpful
Concerns
- Lack of professional communication and follow-through with families (mentioned by 4 reviewers)
- Unprofessional, rude, or lazy staff behavior (mentioned by 6 reviewers)
- Inadequate supervision and safety protocols for residents (mentioned by 5 reviewers)
- Poor quality of care and neglect of daily living needs (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since you have a comprehensive new hire training program, how does that training specifically prepare staff to assist with daily living needs and personal care?
- 2How does the facility ensure that communication remains consistent and timely between the care team and family members?
- 3With the effective outpatient physical therapy services available here, how is physical wellness integrated into a resident's weekly routine?
- 4Could you tell me more about the daily meal service and how you ensure the dining experience is both nutritious and enjoyable for residents?
- 5What specific protocols are in place to ensure resident safety and supervision, especially during the overnight hours?
- 6What kind of social activities or community events are planned to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“He wasn't even given his meds properly. They do not pay attention to the clients, they lack in communication with not only family but each other, housekeeping was terrible.”
“The staff there is a bunch of under 25 year old people with no credits or experience with the medical field, no certification or experience. They talk to clients who are bad and the staff are disrespectful.”
“The staff are very unprofessional. They do not communicate with each other, clients or guardians. They make promises and do not follow through.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident safety, including an incident of staff mistreatment involving physical restraint, insufficient staffing levels to meet resident needs, and a failure to refill essential seizure medication. While some issues like staff termination and equipment repairs have occurred, these findings indicate significant lapses in care and supervision.
Mar 19, 2026Complaint
Insufficient direct care staff on duty to provide supervision, personal care, and protection for residents (specifically, 3 staff members were assigned to 1:1 residents, leaving no additional staff for the remaining 9 residents).
Jan 26, 2026Complaint
Staff member Alvin Smith mistreated Resident A by using an aggressive physical restraint (lifting by the collar and dragging) during an elopement attempt, exposing the resident to risk of physical harm.
Aug 20, 2025Complaint
Resident A's prescribed seizure medication was not administered on 7/28/2025 and 7/29/2025 because the prescription had run out and was not refilled.
Ownership & Operations
Who Operates This Facility
Moriah INC. C/o Dan Bogosian
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit eisenhowercenter.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Moriah Hall
< 1 miAssisted Living · Ann Arbor, MI
Eisenhower Center North Hall
< 1 miAssisted Living · Ann Arbor, MI
Eisenhower Center - Congregate
< 1 miAssisted Living · Ann Arbor, MI
University Living
1.7 miAssisted Living · Ann Arbor, MI
American House Carpenter
1.8 miAssisted Living · Ypsilanti, MI
Clarendale Ann Arbor
1.8 miAssisted Living · Ann Arbor, MI