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Nursing HomeMedicaid

Morada Temple

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

4312 S 31st St, Temple, TX 7650260 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 79 Google reviews

5
4
3
2
1
Morada Temple Nursing Home in Temple, TX — Street View
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What this means for your family

This facility is an excellent choice for families prioritizing high-quality rehabilitation and exceptional dining experiences. However, you should closely monitor all billing statements and lease agreements, as multiple reviewers have expressed frustration with administrative transparency and unexpected charges.

Google Reviews

Google Reviews

79 reviews analyzed
Morada Temple is highly regarded for its exceptional rehabilitation services and high-quality dining, with many families praising the physical therapy team and the creative menus. However, some families have reported significant concerns regarding administrative transparency, specifically regarding billing disputes and lease enforcement, as well as inconsistent communication from front-office staff.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0MedsN/AMemory5.0Comms4.0Value3.0

Strengths

  • Excellent physical and occupational therapy
  • High-quality, creative dining options
  • Friendly and professional nursing staff
  • Beautiful and well-maintained facility

Concerns

  • Administrative and billing disputes (mentioned by 2 reviewers)
  • Rude or unhelpful front office/administrative staff (mentioned by 3 reviewers)
  • Inconsistent communication regarding resident care changes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(5)'20(18)'22(7)'24(10)'26(1)

Distribution

5
53
4
11
3
5
2
2
1
7
13 reviews posted between Jun 25, 2025Jun 26, 2025 · average 4.3

How They Respond to Reviews

85%response rate
Generic

The owner relies heavily on repetitive, templated phrases to respond to 5-star reviews, often failing to acknowledge the specific details mentioned in the text. While they do provide a professional and actionable response to the single negative review, the vast majority of interactions are highly formulaic.

Questions for Your Tour

  • 1We've heard wonderful things about your creative dining options; could you tell us more about how the menus are planned and how residents participate in mealtime?
  • 2Since we value clear communication, what is the best way for our family to receive consistent updates regarding any changes in our loved one's daily care plan?
  • 3With the beautiful facility you have here, what kind of daily social activities or outings are available to keep residents engaged?
  • 4How does the nursing team handle medical emergencies or urgent care needs during the overnight hours?
  • 5We want to ensure everything is seamless from a financial standpoint; how does the administrative office handle billing inquiries and monthly statements?
  • 6How does the facility approach staffing and training to ensure the high level of professional nursing care that residents expect?

Personalized based on this facility's data


Key Review Excerpts

The food is wonderful - especially thanks to Chef Hollywood! Tasty and creative menus, with special events and cookouts.

Local Guide · 2025★★★★★

The level of care he received during his stay in that wing was amazing, he had such a beautiful room, caring staff and housekeeping, absolutely delicious meals just a very amazing experience.

Caregiver with Visiting Angels · 2025★★★★★

Physical therapy was fantastic. All staff that was involved in her rehab and recuperation were there to assist in every and every way.

Family of rehab patient · 2022★★★★★
Source: 79 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
4.48hrs
OK
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
86%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

4

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility82.3%
Worse than Avg
Here
82.3%
US
93.4%
TX
96.9%
Bell
90.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.5%
Worse than Avg
Here
30.5%
US
19.5%
TX
18.4%
Bell
20.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
19.4%
TX
14.2%
Bell
14.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.0%
Mixed vs Avgs
Here
11.0%
US
12.1%
TX
2.5%
Bell
3.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.3%
Worse than Avg
Here
16.3%
US
15.4%
TX
9.4%
Bell
7.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
14.4%
TX
16.1%
Bell
13.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.2%
Mixed vs Avgs
Here
81.2%
US
81.8%
TX
89.2%
Bell
76.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility83.2%
Mixed vs Avgs
Here
83.2%
US
79.7%
TX
88.0%
Bell
75.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
1.6%
TX
1.5%
Bell
3.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Well below state avg (9.1)
10 complaint-triggered
$14,722 in fines

This facility shows concerning patterns with 30 deficiencies including 10 complaint-triggered issues where families reported problems. The most frequent problems involve medication management, care planning, and fire safety systems. While all deficiencies show correction dates, recurring issues with medication errors, inadequate care planning, and safety violations across multiple recent surveys suggest ongoing operational challenges that families should carefully consider.

Sep 4, 2025Routine
4
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 2, 2025Complaint
1
0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 10, 2024Complaint
1
0802ModerateCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Aug 22, 2024Routine
9
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0341ModerateCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Mar 3, 2024Complaint
1
0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 20, 2024Complaint
4
0578SevereCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655SevereCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0678SevereCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Feb 20, 2024

$14,722

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hp Temple Opco, LLC

Organization Type

for profit

Management Company

MORADA SENIOR LIVING LLC

Administrator

TAMMY ROBISON

Ownership & Management

Owners

Hp Tenant Venture I LLC

Owner · Organization

100%

Wdtrs Tenant Holdings IV, INC.

Owner (parent company) · Organization

Wojv-dsh Venture IV Member, LLC

Owner (parent company) · Organization

Wojv-dsh Venture IV, LLC

Owner (parent company) · Organization

Key personnel

Wojv Temple, LLC5% or Greater Mortgage InterestErhardt, JeffreyOfficer / DirectorMorada Senior Living, LLCManagerQuality Care Rehab INCManagerBullard, HilaryManager
Source: Medicare provider data

Contact

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References & Resources

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