Avir at Temple East
Strong Medicare quality ratings; families often praise professional and skilled therapy staff. Still worth an in-person visit.
based on 39 Google reviews
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What this means for your family
While some families report excellent rehabilitation and therapy experiences, the recent surge in highly critical reviews alleging physical abuse and neglect is a major red flag. If you choose this facility, you must implement a strict, unannounced visiting schedule to monitor for unexplained bruising or hygiene issues.
Google Reviews
Google Reviews
39 reviews analyzed“Families should approach this facility with extreme caution due to multiple serious allegations of physical abuse, neglect, and unexplained injuries among residents. While some long-term residents and rehab patients praise the professional therapy staff and friendly atmosphere, there is a deeply concerning pattern of reports regarding lack of hygiene, unaddressed bruising, and poor communication from management.”
Quality Themes
Tap a score for detailsStrengths
- Professional and skilled therapy staff
- Friendly and attentive nursing staff
- Efficient admission and business office processes
- Effective memory care for some long-term residents
Concerns
- Allegations of physical abuse and unexplained bruising (mentioned by 5 reviewers)
- Neglect regarding hygiene and incontinence care (mentioned by 2 reviewers)
- Poor communication from management regarding resident health (mentioned by 3 reviewers)
- Facility cleanliness and unpleasant odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly templated, repetitive responses that vary based on star rating. Positive reviews receive enthusiastic, pre-written praise, while negative reviews are met with a standardized request to call a specific phone number.
Questions for Your Tour
- 1It's wonderful to see how actively the management team engages with feedback from families; how do you ensure that important updates about a resident's health are communicated clearly to us?
- 2We've heard great things about the skill of your therapy team; could you tell us more about how they work with residents to maintain their mobility?
- 3What specific steps are taken by the housekeeping and nursing teams to ensure the facility stays fresh, clean, and comfortable for everyone?
- 4How does the dining experience work for residents, and are there ways to customize meals to meet specific nutritional or personal preferences?
- 5Could you walk us through the protocols in place for managing medical emergencies or sudden changes in health during the night?
- 6What kind of daily activities or social programs are available to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“My wife has been in the memory care unit for about thirteen months now. The staff is very caring and professional. Every time I visit my wife, the staff is always friendly and helpful.”
“My mother is currently there at this place my sister has been trying to go in to talk to my mom to visit my mom today being January 23rd my sister went in to go see her she's got bruises all over her wrist she was sitting in a wheelchair covered in poop and her leg is all bruised.”
“The quality of care and the staff are great! You can tell the caregivers from nursing to therapy to housekeeping and kitchen really aim to serve.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring deficiencies across multiple surveys, with fire safety systems, food service, and care planning being the most problematic areas. Issues have persisted from 2022 through 2024, including repeated violations for food safety and sprinkler system maintenance, suggesting ongoing operational challenges. One family filed a complaint regarding protection of residents' belongings that resulted in a deficiency citation.
Feb 6, 2026Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 20, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Feb 22, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Sep 28, 2023Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Stratford Hospital District
for profit
1511 MARLANDWOOD RD OPCO LLC
KENNY A STRIBLING
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.3/5 · Rank 1 of 90 (Best)
Ownership & Management
Owners
Stratford Hospital District
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Freund, Nochum
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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