Montgomeryville Skilled Nursing and Rehabilitati
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 115 Google reviews
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What this means for your family
While the facility has shown a strong positive trend in recent reviews, the history of serious safety and medication management concerns remains a red flag. If you choose this facility, we strongly recommend daily visits to monitor your loved one's hygiene and medication adherence, and to ensure you have a direct line of communication with the nursing supervisor.
Google Reviews
Google Reviews
115 reviews on Google“Montgomeryville Skilled Nursing and Rehabilitation presents a highly polarized experience for families. While many recent reviewers praise the facility for its cleanliness, friendly staff, and effective rehabilitation services, a significant number of families report serious concerns regarding neglect, understaffing, and poor communication. Potential residents and their families should be aware of the inconsistency in care quality, as experiences appear to vary greatly depending on the specific unit and shift.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and therapy services
- Clean and well-maintained facility environment
- Friendly and welcoming front desk/administrative staff
- Attentive nursing care for some residents
Concerns
- Severe understaffing leading to long response times for call bells (mentioned by 9 reviewers)
- Neglect of basic hygiene and patient care needs (mentioned by 7 reviewers)
- Poor communication from medical staff and management regarding patient status (mentioned by 6 reviewers)
- Inadequate or poor-quality food services (mentioned by 6 reviewers)
- Medication management errors or delays (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's great to see how well-maintained and clean the facility looks; what specific cleaning protocols are in place for the resident rooms?
- 2We've noticed the administrative team is very welcoming; how does the management team typically communicate updates regarding a resident's medical status to the family?
- 3With the high staffing rating from CMS, how do you ensure that call bells are answered promptly, especially during busy shift changes?
- 4Could you tell us more about the daily dining experience and how much input residents have regarding the menu and food quality?
- 5What is the process for ensuring medication is administered accurately and on schedule every day?
- 6What kind of daily activities or social programs are available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff are very caring and the food is above institution grade with a daily menu and multiple choices for the main meal.”
“My mother is being neglected. She waited nearly an hour for a response after pushing the call button. A nurse finally arrived after she pushed the button a second time, and then got mad at my mother for pushing the button twice.”
“The people in therapy and in nursing are excellent.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing multiple complaints about basic safety and communication failures. The most recurring problems involve nutrition and food service, resident rights violations (especially failure to notify families of incidents), and quality of care issues. While all deficiencies show correction dates, the pattern of repeated violations in core areas like family notification and food safety, combined with 10 complaint-triggered investigations, suggests ongoing operational challenges families should carefully evaluate.
Jun 26, 2025Routine7
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Sep 30, 2024Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jul 30, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 22, 2024Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Apr 3, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 12, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Ownership & Operations
Who Operates This Facility
Montgomeryville Skilled Nursing and Rehabilitati
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 41 of 188
Ownership & Management
Owners
Genesis Pm Pa Operations LLC
Owner · Organization
Gen Operations I LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Genesis Holdings LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Whitman, Arnold
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
115 reviews from families & visitors
Official Website
Visit montgomeryvillenursingandrehab.com
Medicare data downloads
Original nursing home datasets
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