Strong Medicare quality ratings; public reviewers often praise clean and well-maintained facilities. Still worth an in-person visit.
based on 30 Google reviews

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Elm Terrace Gardens has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and well-maintained facilities and effective physical therapy and rehab services. Review the component ratings and current source records before deciding.
Elm Terrace Gardens receives highly polarized feedback, with many families praising the facility for its clean environment, friendly staff, and successful rehabilitation programs. However, significant concerns have been raised regarding the quality of care in the dementia and skilled nursing units, specifically citing issues with medication timing, meal accuracy, and reports of neglect or abuse.
Quality Themes
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Concerns
Rating Trends
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Distribution · 33 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“PT got my mom walking better than before. What an awesome group of people. The skilled nurses and aids were so very good to my mom.”
“Very scary dementia unit without any supervision. Staff are nice but are very hard to communicate with. Management is controlling and very mean and nasty.”
“Elm terrace skilled is horrible facility. The residents are served cold lunch and dinner often and their meals tickets never have what they request on them.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
11
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Elm Terrace Gardens has concerning patterns with 25 deficiencies across three surveys, primarily involving fire safety systems, care planning, and resident rights. The facility shows persistent issues with fire safety equipment, emergency preparedness, and developing proper care plans, with some problems recurring across multiple inspections. While all deficiencies have correction dates, the repeated fire safety violations and ongoing care planning issues suggest families should carefully evaluate this facility's safety standards and quality of care.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Elm Terrace Gardens
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
30 reviews from families & visitors
Official Website
Visit elmterrace.org
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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