Monterey Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 78 Google reviews
Watch Monterey Post Acute
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for short-term rehabilitation, as the therapy teams are consistently rated as top-tier. However, families should closely monitor meal quality and ensure that nursing response times meet your expectations, particularly during shift changes or weekends.
Google Reviews
Google Reviews
78 reviews on Google“Families considering Cypress Ridge Care Center can expect a highly skilled rehabilitation and therapy team that is frequently praised for helping patients regain mobility and strength. While many reviewers highlight the compassionate nursing staff and beautiful, clean facilities, there are significant concerns regarding inconsistent food quality and occasional reports of inadequate staffing or neglect in specific instances.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and beautifully renovated facility
- Professional and helpful admissions and social services
Concerns
- Inconsistent food quality and nutrition (mentioned by 4 reviewers)
- Staffing shortages or slow response times (mentioned by 3 reviewers)
- Patient safety and fall prevention (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 114 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about your therapy programs; could you tell me more about how the physical and occupational therapy teams work with residents to regain their independence?
- 2Since the facility has been beautifully renovated, what are some of the favorite common areas where residents like to gather and socialize?
- 3What is the typical daily schedule like, and what kind of social activities or outings are available to keep residents engaged?
- 4How does your nursing team manage call lights and ensure that residents receive timely assistance, especially during busier shifts?
- 5Could you describe your approach to nutrition and how the dining experience is managed to ensure every resident enjoys their meals?
- 6What specific protocols do you have in place for fall prevention and ensuring resident safety within the rooms and hallways?
Personalized based on this facility's data
Key Review Excerpts
“Physical therapy worked really hard to get my uncle back to his baseline. Not many speak Spanish but admissions girl & social services assist did.”
“The staff at Cypress Ridge were amazingly accommodating with us. They provided a single room for my mother in law who stayed with them for 6 weeks. She had been hospitalized prior for a psychotic break and was somewhat of a difficult patient.”
“I have been here since before Xmas 2025 I have been doing therapy Monday- Friday, therapist are very good, they push us more then what we would normally do but that's great”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Monterey Post Acute has a concerning pattern of recurring deficiencies across 81 violations, with 16 triggered by family complaints. The facility repeatedly struggles with medication management, food safety and nutrition services, and safety hazards. While all deficiencies show correction dates, problems persist across multiple surveys, including recent issues with accident prevention, medication errors, and abuse reporting that families have specifically complained about.
Mar 10, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Dec 29, 2025Complaint2
Egress Deficiencies
Install proper backup exit lighting.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Dec 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 13, 2025Routine18
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Oct 9, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Sep 30, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Monterey Post Acute
for profit
Chain Affiliation
Windsor
23 facilities nationwide
Chain avg rating: 2.3/5 · Rank 7 of 19
Ownership & Management
Owners
Antelope Realty Holdings I, LLC
Owner · Organization
Windsor Norcal 13 Holdings LLC
Owner · Organization
Antelope Holdings I, LLC
Owner (parent company) · Organization
Tress, Avrohom
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit cypressridgecarecenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Cypress Ridge Care Center
< 1 miNursing Home · Monterey, CA
Carmelo Park
1.0 miAssisted Living · Monterey, CA
Ivy Park of Monterey
1.0 miAssisted Living · Monterey, CA
Carmel Hills Care Center
1.1 miNursing Home · Monterey, CA
Del Monte Care
1.2 miAssisted Living · Pacific Grove, CA
Merrill Gardens at Monterey
1.5 miAssisted Living · Monterey, CA