Ivy Park of Monterey
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
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What this means for your family
This facility offers an exceptionally warm and caring environment with staff members who truly treat residents like family. However, families must exercise extreme caution regarding medication protocols in the memory care unit and should request a transparent, written breakdown of all potential price increases before committing.
Google Reviews
Google Reviews
21 reviews on Google“Families often praise the facility for its warm, family-like atmosphere and highly compassionate nursing staff. However, there are serious concerns regarding medication management errors in the memory care unit and significant, unexpected increases in monthly care costs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Warm, family-oriented atmosphere
- High-quality food and dining
- Engaging resident activities and excursions
- Clean and modern facility
Concerns
- Medication management failures in memory care
- Significant increases in monthly care pricing
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
The owner uses highly templated responses that vary slightly depending on the star rating. While they acknowledge specific names in some positive reviews, negative reviews are met with standardized requests for more information via email.
Questions for Your Tour
- 1We've heard wonderful things about the warm, family-oriented atmosphere here; how do you foster that sense of community among the 112 residents?
- 2The dining experience seems to be a highlight for many; could you tell us more about the meal planning and how much variety is offered daily?
- 3Could you walk us through your specific protocols for medication administration and how you ensure accuracy, especially for residents with higher care needs?
- 4What kind of excursions or special outings do you organize to keep residents engaged with the Monterey area?
- 5In the event of a medical emergency during the night, what is the immediate process for resident care and family notification?
- 6We noticed the management is active in responding to community feedback; how does the facility use resident or family input to implement improvements?
Personalized based on this facility's data
Key Review Excerpts
“The staff at the memory care unit failed to give him his medications for 24 hours. After being without his meds, he had a psych episode and was taken to the hospital where he spent 3 weeks recovering from this”
“It’s obviously a first class living facility with excellent rooms and food. But it is the people that make it amazing. Celeste Torres, who is in charge of the area with full care is incredible.”
“Within a year those charges doubled and I was forced to move her to a new facility. I suggest if you are considering this facility you do your due diligence about their pricing structure and what they will up charge you for beyond the monthly charge.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 12, 2026InspectionClean
FACILITY EVALUATION REPORT
Feb 24, 2026ComplaintClean
This report details a complaint investigation conducted on 02/24/2026 regarding allegations of inappropriate resident fees and threats. After reviewing facility records and interviewing staff and residents, the Licensing Program Analyst found that there was not a preponderance of evidence to substantiate the allegations.
Feb 5, 2026ComplaintClean
This report details a complaint investigation conducted on February 5, 2026. The allegations regarding staff care, including bathing needs, meal assistance, and prolonged time after falls, were reviewed. The investigation concluded that there was not a preponderance of evidence to prove the alleged violations occurred, resulting in an 'Unsubstantiated' finding for all complaints.
Feb 5, 2026ComplaintClean
This report details a complaint investigation conducted on February 5, 2026. The allegations regarding staff care, including bathing needs, meal assistance, and prolonged time after falls, were reviewed. The investigation concluded that there was not a preponderance of evidence to prove the alleged violations occurred, resulting in an 'Unsubstantiated' finding for all complaints.
Dec 2, 2025ComplaintClean
This report details the findings of a complaint investigation conducted on 12/02/2025 regarding an allegation that staff confiscated residents' personal belongings. The investigation concluded that there was not a preponderance of evidence to prove the alleged violation, resulting in the allegation being unsubstantiated.
Sep 25, 2025ComplaintClean
This report details an unannounced complaint investigation conducted on 09/17/2025, with findings documented on 09/25/2025. The allegations regarding inadequate laundry services and failure to meet hygiene needs were investigated. The department concluded that there was not a preponderance of evidence to prove the alleged violations, resulting in the allegations being unsubstantiated.
Sep 16, 2025OtherClean
This report details the findings of a complaint investigation conducted on 09/16/2025. The allegations regarding staff not timely addressing changes in medical conditions and not meeting bathing needs were reviewed. The investigator found that there was not a preponderance of evidence to prove the alleged violations, and no deficiencies were issued.
Sep 16, 2025ComplaintClean
This report details the findings of a complaint investigation conducted on 09/16/2025. The allegations regarding staff not timely addressing changes in medical conditions and not meeting bathing needs were reviewed. The investigator found that there was not a preponderance of evidence to prove the alleged violations, and no deficiencies were issued.
Ownership & Operations
Who Operates This Facility
Transformer Opco Llc;oakmont Management Group LLC
ANDREA RAMIREZ
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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