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Assisted Living

Carmelo Park

Families consistently rate this highly — reviewers highlight warm and attentive staff. Schedule a visit to confirm the fit.

966 Carmelo Street, Monterey, CA 9394040 bedsLicensed & Active
Google rating
4.6/5

based on 12 Google reviews

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Carmelo Park Assisted Living in Monterey, CA — Street View
Street View

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What this means for your family

Carmelo Park is an excellent choice for families seeking a personalized, family-run environment rather than a large corporate institution. The facility is particularly well-equipped for residents with dementia who require extra security and attention. There are no recurring patterns of concern in the reviews, but you may want to visit to experience the 'homelike' atmosphere firsthand.

Google Reviews

Google Reviews

12 reviews on Google
Carmelo Park is highly regarded for its warm, family-oriented atmosphere and its personalized approach to care compared to larger corporate facilities. Reviewers frequently praise the attentive, friendly staff and the safety provided by the facility's layout, particularly for residents with dementia. While most feedback is overwhelmingly positive, one reviewer expressed significant dissatisfaction with the facility.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Warm and attentive staff
  • Personalized, non-corporate care approach
  • Safe environment for dementia/wandering residents
  • Family-managed, homelike atmosphere

Rating Trends

Tap a year to see what changed

2345.02018(1)4.22020(5)5.02021(1)5.02022(1)4.52023(2)5.02024(2)

Distribution · 12 analyzed

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How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since this is a family-managed facility, how does that personal touch influence the way daily care decisions are made for residents?
  • 2We love the idea of a non-corporate atmosphere; how do you ensure the care feels personalized to my parent's specific routines?
  • 3What specific safety measures and monitoring are in place to support residents who may experience wandering or confusion?
  • 4Can you tell us more about the types of daily activities or social outings available to help residents stay engaged with the community?
  • 5How is the staff trained to respond to medical emergencies or sudden changes in health during the overnight hours?
  • 6What is the process for addressing and resolving any care concerns or feedback to ensure we are always on the same page?

Personalized based on this facility's data


Key Review Excerpts

As her son, I felt a difference too. At Carmelo Park, I was talking to people, not corporate representatives who had protocols and mainly scripts. I trusted the communication and the people.

Long-term resident's family · 2024★★★★★

She has dementia with tendencies to wander, andd eventually became a handful for Songbird. After a year, Matt and Karie suggested she be moved to their Carmelo Park care home, as it has more staff and a coded entry.

Memory care family member · 2023★★★★★

The trained, reliable and caring staff combined with the hands-on involvement of family members operating and managing Carmelo Park, you can rest easy and be assured that your loved one will be safe and well cared for.

Senior Care Advisor · 2020★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

7total
1 Type A— immediate health risk
Clean record— no deficiencies found
Apr 23, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Feb 11, 2026Complaint
Clean

This report details an investigation into a complaint alleging a resident sustained an unexplained injury due to staff neglect or lack of supervision. Following an investigation, the licensing analyst found no evidence to substantiate the allegation. Therefore, no deficiencies were issued during this visit.

Jan 16, 2026Complaint
Clean

This report details an investigation into a complaint alleging staff neglect resulting in multiple pressure injuries. The investigation found the complaint to be UNFOUNDED, meaning the alleged violation was determined to be false or without reasonable basis. Consequently, no deficiencies were issued during this visit.

Oct 30, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

May 9, 2025Inspection
Clean

The facility underwent a Required Annual Inspection on 05/09/2025. The inspection noted that the facility was clean, in good repair, and met basic safety standards, including proper food storage and medication security. No deficiencies were issued during this inspection.

May 7, 2024Inspection
Clean

The facility underwent a Required Annual Inspection on 5/7/2024. The Licensing Program Analyst observed that pathways, exits, safety equipment, common areas, and resident rooms were all clean and compliant. No deficiencies were cited during the inspection.

May 27, 2022Inspection
Clean

FACILITY EVALUATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Songbird Care Homes Salinas LLC

Administrator

MAZERIK, MATTHEW

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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