Monroe Manor Assisted Living Building I

The facility failed to ensure water temperatures in residents' bathrooms were maintained between 100 and 116 degrees Fahrenheit. Observations on 05/23/24 revealed two bathroom sinks with temperatures ranging from 122.5 to 125.2 degrees Fahrenheit, with visible steam present.

The facility failed to maintain water temperatures in resident bathrooms between 100 and 116 degrees Fahrenheit. Observations revealed two bathroom sinks with temperatures ranging from 122.5 to 125.2 degrees Fahrenheit, with visible steam present.

The facility failed to protect food and beverages from contamination by failing to properly label and date opened items in the pantry, cabinets, and refrigerator. Additionally, several food items were stored in unsealed containers, and multiple items were found to be past their 'best when used by' dates or showing signs of spoilage.

The facility failed to protect food and beverages from contamination by not properly labeling or dating opened items in the pantry, cabinets, and refrigerator. Specifically, several opened food items were not in sealed containers, and multiple items were found to be past their 'best when used by' dates. Additionally, some vegetables were stored in an unlabelled, degraded state.

The facility failed to ensure that one of three sampled staff members had no substantiated findings listed on the North Carolina Health Care Personnel Registry (HCPR) prior to employment. A review of the employee's personnel record showed no documentation that an HCPR check had been completed at the time of hire.

The facility failed to ensure that a sampled staff member (Staff C) had no substantiated findings listed on the North Carolina Health Care Personnel Registry (HCPR) prior to employment. Personnel records showed no documentation that an HCPR check had been completed for this employee before they were hired.

The facility failed to ensure that 2 of 5 sampled staff members (Staff A and Staff E) had no substantiated findings listed on the North Carolina Health Care Personnel Registry. Specifically, for Staff A, there was no documented start date and the facility could not produce the original registry check performed at the time of hire.