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Nursing HomeMedicaid Top Rated

M.m. Ewing Continuing Care Center

Strong Medicare quality ratings; families often praise compassionate and patient nursing staff. Still worth an in-person visit.

350 Parrish Street, Canandaigua, NY 14424178 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 6 Google reviews

5
4
3
2
1
M.m. Ewing Continuing Care Center Nursing Home in Canandaigua, NY — Street View
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What this means for your family

This facility is highly recommended for its compassionate staff and clean environment, particularly for those needing memory care or rehabilitation. When touring, we suggest asking management how they currently mitigate short-staffing issues to ensure your loved one receives consistent attention.

Google Reviews

Google Reviews

6 reviews on Google
M.M. Ewing Continuing Care Center is highly regarded for its compassionate nursing staff and clean environment, with families frequently praising the quality of care for both long-term residents and short-term rehab patients. While the facility is generally seen as a secure and supportive choice, some families have noted that short staffing remains a recurring challenge that impacts the overall experience.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean9.0ActivitiesN/AMedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and patient nursing staff
  • Clean and well-maintained facility
  • Effective rehabilitation services
  • Strong communication with families

Concerns

  • Short staffing issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02022(2)5.02023(1)3.72024(3)5.02025(1)1.02026(1)

Distribution · 8 analyzed

5
3
4
2
3
2
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a 5-star CMS rating, what specific initiatives or culture do you believe contributes most to that high level of care?
  • 2I noticed that staffing levels are sometimes a point of discussion; how do you ensure consistent, high-quality attention for residents during busier shifts?
  • 3With the recent health inspection results, what steps is the facility taking to address those specific areas and maintain your overall 5-star standard?
  • 4Since your rehab services are highly regarded, how do you integrate those therapy goals into the daily routine for residents who are recovering?
  • 5What does a typical social or activity schedule look like for a resident here, and how do you encourage participation among those who might be more reserved?
  • 6In the event of a medical emergency or a sudden change in health, what is the protocol for communicating with family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

Everyone is so compassionate and caring, and I feel secure knowing she is there. As a registered nurse, I know healthcare quite well, and I know the other available options my mother had.

Long-term resident's family · 2024★★★★★

They knew her well and treated her with such grace and dignity, even as her Alzheimers became more challenging. We became like family.

Memory care family member · 2025★★★★★

Short staffing is an issue everywhere these days, but the facility is clean and she is well cared for. Very grateful for all the staff here!

Long-term resident's family · 2022★★★★
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
93%
Registered nurses for medical care
Total Nursing
4.09hrs
100%
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
NY
18.9%
Ontario
17.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
19.5%
NY
13.3%
Ontario
10.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NY
95.3%
Ontario
91.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
93.4%
NY
91.3%
Ontario
94.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.4%
Worse than Avg
Here
18.4%
US
15.3%
NY
13.8%
Ontario
10.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
19.4%
NY
20.2%
Ontario
20.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
79.8%
NY
78.8%
Ontario
73.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.5%
Better than Avg
Here
91.5%
US
81.8%
NY
77.0%
Ontario
74.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
NY
1.2%
Ontario
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (7.6)
2 complaint-triggered

M.M. Ewing Continuing Care Center has 13 deficiencies across three surveys, with two complaint-triggered issues where families reported concerns about resident dignity and care quality. The facility shows recurring problems with care planning and resident rights, though all deficiencies have been corrected by the facility with specific completion dates provided.

Jul 21, 2023Routine
3
0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jul 21, 2023Complaint
2
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Nov 16, 2021Routine
3
0029Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Apr 24, 2019Routine
5
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

M.m. Ewing Continuing Care Center

Organization Type

nonprofit

Ownership & Management

Owners

Ff Thompson Health System INC.

Owner · Organization

100%

Key personnel

Ff Thompson Health System INC.5% or Greater Security InterestApostolakos, MichaelOfficer / DirectorAsante, AkuaOfficer / DirectorBlazey, MarkOfficer / DirectorCase, DavidOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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