Quail Summit
Limited public data on Quail Summit. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 13 Google reviews
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What this means for your family
Quail Summit's memory care unit is highly regarded for its compassionate staff and ability to help residents thrive, making it a strong candidate for those needing dementia support. However, families should inquire about current staffing stability and turnover rates to ensure consistent care, as past reports have indicated issues with untrained temporary staff.
Google Reviews
Google Reviews
13 reviews on Google“Quail Summit receives praise for its welcoming atmosphere and dedicated staff in the memory care unit, with family members noting that their loved ones are treated with dignity and thrive under their care. However, some reviewers have expressed concerns regarding unprofessional behavior during transitions and significant fluctuations in staff consistency and training quality over time.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming atmosphere
- Compassionate and attentive memory care staff
- Clean and well-maintained facility
- Staff who prioritize resident dignity
Concerns
- High staff turnover and reliance on untrained, temporary personnel (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the staff here are often praised for being very compassionate; how do you support your team to ensure that level of care remains consistent for residents?
- 2With the current industry-wide challenge of staffing, what steps is Quail Summit taking to maintain a stable, core team of caregivers for our loved ones?
- 3I appreciate that you engage with families online; how do you typically communicate with us regarding any changes in our loved one's health or daily routine?
- 4Given your focus on resident dignity, how do you incorporate personal preferences and hobbies into the daily activity schedule?
- 5What is your protocol for handling medical emergencies, and how do you coordinate with local healthcare providers to ensure seamless care?
- 6Since the facility is smaller with 55 residents, how does this size help you foster the warm, welcoming environment that people often mention?
Personalized based on this facility's data
Key Review Excerpts
“The staff understand dementia and have a very good understanding of mom's needs both physically and emotionally and how to work with residents of varying cognitive stages. Mom has been able to thrive there!”
“Nearly all of the staff call me by name and are all so caring and concerned about her welfare. The maintenance staff mounted a mirror on her wall and offered to help me put up a bird feeder outside her window”
“Staff were quitting, and in their place were overworked, untrained bodies to fill positions that changed daily. Memory care is different than nursing home care and skilled staff are necessary”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
14 violations from 10 inspections
Dec 23, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 2, 2025Complaint
Resident services.
Resident protections
Admission and retention standards
Jan 27, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 30, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jun 26, 2024Complaint
Admission and retention standards.
Resident services
Resident services
Admission and retention standards.
Resident services
Jun 26, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Quail Summit, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit quailsummit.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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