Mission Point Nursing & Physical Rehab Center of F
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 128 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (25 vs median 8.0)
Below average in MI · Below recommended RN staffing · Below chain average · $252,638 in fines · Abuse citation
What this means for your family
While the facility's physical therapy department is frequently praised for helping patients regain strength, the recurring reports of severe neglect, unsanitary conditions, and slow response times are critical red flags. If you choose this facility, it is essential to visit frequently and unannounced to monitor your loved one's hygiene and care, as the quality of service appears highly inconsistent.
Google Reviews
Google Reviews
128 reviews on Google“Mission Point Nursing & Physical Rehab Center of Flint receives highly polarized feedback, with many reviewers praising the physical therapy department for successful rehabilitation, while others report severe neglect and unsanitary conditions. Families frequently express concerns regarding slow response times to call lights, poor hygiene, and a lack of basic care for residents. The facility's reputation appears to be significantly impacted by inconsistent staffing levels and communication issues.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Helpful social work and discharge planning
- Engaging activities and resident events
- Professional and caring individual staff members
Concerns
- Neglect and poor hygiene (urine-soaked beds, lack of bathing) (mentioned by 12 reviewers)
- Slow or non-existent response to call lights (mentioned by 6 reviewers)
- Understaffing and unprofessional staff behavior (mentioned by 9 reviewers)
- Poor communication and lack of follow-up from administration (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 123 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on facility hygiene in your internal quality audits, what specific protocols are currently in place to ensure daily bathing and consistent bedding cleanliness for residents?
- 2I noticed your team is active in responding to online feedback; how do you use that communication channel to address family concerns regarding staff responsiveness to call lights?
- 3With physical and occupational therapy being a noted strength here, how do you integrate those sessions into the daily activity schedule to ensure residents stay engaged throughout the week?
- 4What is your current process for ensuring that medication management is double-checked, especially during shift changes or periods when staffing levels are lower?
- 5How does your leadership team ensure that families receive consistent, proactive updates regarding their loved one's care plan, rather than waiting for us to reach out first?
- 6What specific steps are you taking to improve the overall staffing consistency and professional training to ensure that every resident receives timely attention when they need assistance?
Personalized based on this facility's data
Key Review Excerpts
“I found him alone in a dark room, laying in a urine soaked bed with no undergarment on. Unable to communicate or hear, no tablet or writing utensil, Hurley hospital sent him to this location.”
“The therapy department did not give up on her; but challenge and encourage her to reach her potential. They have a great team! I highly recommend it!”
“The smell of this facility is unreal. Smells like complete urine and mildew. The floors are completely filthy, and the only one that actually smiled at me was a lady downstairs at the front desk.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious ongoing problems with families frequently filing federal complaints about safety and care issues. The main recurring issues include accident prevention and safety, nutrition and dining services, and medication management. While the facility corrects deficiencies when cited, the pattern of repeated violations across surveys from 2023 to 2025 suggests systemic problems that persist despite corrections, indicating potential challenges with maintaining consistent quality care standards.
Mar 16, 2026Complaint4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Feb 12, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Dec 30, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 11, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Sep 16, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 21, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
May 29, 2024
$161,176
Payment Denial
May 29, 2024
68-day denial
Fine
Apr 18, 2024
$48,850
Ownership & Operations
Who Operates This Facility
Mission Point Nursing & Physical Rehab Center of F
for profit
Chain Affiliation
Mission Point Healthcare Services
22 facilities nationwide
Chain avg rating: 2.5/5 · Rank 16 of 21
Ownership & Management
Owners
Mission Point Metro Holding LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
128 reviews from families & visitors
Official Website
Visit villaatbeecherplace.com
Medicare data downloads
Original nursing home datasets
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