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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 135 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Mission Point Nursing & Physical Rehab Center of Flint receives highly polarized feedback, with many reviewers praising the physical therapy department for successful rehabilitation, while others report severe neglect and unsanitary conditions. Families frequently express concerns regarding slow response times to call lights, poor hygiene, and a lack of basic care for residents. The facility's reputation appears to be significantly impacted by inconsistent staffing levels and communication issues.
Quality Themes
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Concerns
Rating Trends
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Distribution · 132 analyzed
Personalized based on this facility's data
Key Review Excerpts
“I found him alone in a dark room, laying in a urine soaked bed with no undergarment on. Unable to communicate or hear, no tablet or writing utensil, Hurley hospital sent him to this location.”
“The therapy department did not give up on her; but challenge and encourage her to reach her potential. They have a great team! I highly recommend it!”
“The smell of this facility is unreal. Smells like complete urine and mildew. The floors are completely filthy, and the only one that actually smiled at me was a lady downstairs at the front desk.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has serious ongoing problems with families frequently filing federal complaints about safety and care issues. The main recurring issues include accident prevention and safety, nutrition and dining services, and medication management. While the facility corrects deficiencies when cited, the pattern of repeated violations across surveys from 2023 to 2025 suggests systemic problems that persist despite corrections, indicating potential challenges with maintaining consistent quality care standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal Penalties
Fine
May 29, 2024
$161,176
Payment Denial
May 29, 2024
68-day denial
Fine
Apr 18, 2024
$48,850
Mission Point Nursing & Physical Rehab Center of F
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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