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Nursing HomeMedicaid

Methodist Health and Rehab

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

7425 Euper Lane, Fort Smith, AR 72903145 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 34 Google reviews

5
4
3
2
1
Methodist Health and Rehab Nursing Home in Fort Smith, AR — Street View
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What this means for your family

While some patients report successful rehab outcomes, the facility faces serious, recurring allegations regarding staff professionalism and basic care standards. We strongly advise touring the facility in person and asking for specific details on how they manage staff turnover and ensure consistent quality of care for all residents.

Google Reviews

Google Reviews

34 reviews on Google
Methodist Health and Rehab receives highly polarized feedback, with some families praising the facility as a caring environment while others report severe neglect and administrative dysfunction. Recurring criticisms focus on rude staff, poor payroll practices affecting employee retention, and serious concerns regarding patient care standards and food quality.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical therapy team
  • Clean and well-maintained facility
  • Supportive environment for some long-term residents

Concerns

  • Rude or unprofessional behavior from nursing assistants and administration (mentioned by 3 reviewers)
  • Poor payroll practices and high staff turnover (mentioned by 2 reviewers)
  • Serious allegations of neglect and poor quality of care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(1)'18(2)'20(5)'22(4)'24(2)'26(3)

Distribution · 38 analyzed

5
20
4
3
3
0
2
3
1
12

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about your physical therapy team; could you tell us more about how they work with residents to maintain their mobility?
  • 2How does the nursing team ensure consistent, high-quality communication with family members regarding daily care updates?
  • 3Could you describe the dining experience and how the menu is planned to ensure residents enjoy their meals?
  • 4What steps are being taken to support staff retention and ensure a consistent, friendly team is available for our loved one?
  • 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and connected with others?

Personalized based on this facility's data


Key Review Excerpts

The nurses, aides and physical therapy team were all loving and caring to me. I couldn’t have gotten home as soon as I did without the entire staff.

Rehab patient · 2024★★★★★

Most CNAs are rude as hell to both other staff and residents. If you work in one of the kitchens you’ll be serving moldy food to residents.

Family member/Visitor · 2022☆☆☆☆

Well the rehab he received was just short of ridiculous. One day they had him stand up for a whole hour of course he got weak.

Long-term resident's family · 2016★★☆☆☆
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.22hrs
30%
Registered nurses for medical care
Total Nursing
5.07hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
15.4%
AR
11.1%
Sebastian
13.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
19.4%
AR
14.0%
Sebastian
15.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.7%
Mixed vs Avgs
Here
3.7%
US
12.1%
AR
1.4%
Sebastian
3.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
AR
94.9%
Sebastian
95.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
AR
96.1%
Sebastian
94.7%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility7.9%
Worse than Avg
Here
7.9%
US
3.2%
AR
3.9%
Sebastian
3.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
79.7%
AR
77.7%
Sebastian
87.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
81.8%
AR
82.0%
Sebastian
89.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
AR
1.3%
Sebastian
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Above state avg (4.3)
1 complaint-triggered

This facility shows a concerning pattern of recurring issues across three surveys, with persistent problems in nutrition and dietary services appearing in every inspection since 2022. The most frequent deficiencies involve food safety and meal planning, resident care quality, and fire safety systems. While all violations have correction dates, the repeated nutrition issues and one complaint-triggered deficiency regarding treatment care suggest ongoing operational challenges that families should carefully evaluate.

Oct 24, 2024Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Oct 24, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 4, 2023Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

May 13, 2022Routine
12
0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0687Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Methodist Health and Rehab

Organization Type

nonprofit

Ownership & Management

Owners

Methodist Nursing Home of Fort Smith, INC.

Owner · Organization

100%

Key personnel

Methodist Nursing Home of Fort Smith, INC.5% or Greater Security InterestCurry, MelissaOfficer / DirectorDevero, SusanOfficer / DirectorDiment, BarbaraOfficer / DirectorDooly, BryantOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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