Public Google reviewers rate this highly and often mention warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 60 Google reviews

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Public Google reviewers rate Merrill Gardens at the University highly. Reviewers highlight: warm, attentive, and professional staff, beautiful, well-maintained courtyard and grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Merrill Gardens at The University is widely praised by families for its warm, welcoming atmosphere and highly attentive staff who facilitate smooth transitions for new residents. Reviewers frequently highlight the beautiful, well-maintained courtyard and the facility's convenient location near University Village. While the vast majority of feedback is glowing, a minor note on dining consistency suggests that food quality can occasionally vary.
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Key Review Excerpts
“The staff go out of their way to love and care for my parents in numerous ways. Naomi, for example, always knows where my parents are and anticipates their needs ahead of time, including their favorite coffee drinks!”
“The staff made the transition very easy. My uncle had lived alone for decades, yet the staff was so welcoming and friendly that he felt at home and comfortable right away.”
“The care staff has been supportive and kind to my parent who needs assisted living care. We are in regular communication with the nurse and the staff.”
Source: WA Dept. of Social & Health Services
A follow-up inspection on 07/10/2025 (Compliance Determination 62362) indicated that the deficiencies for WAC 388-78A-2305-1, 2305-2, and 2483-1 were corrected.
Facility failed to ensure 2 of 2 specified staff members completed the required one-step tuberculin skin test (TST).
Facility failed to ensure pets on the premises were certified by a veterinarian to be free of diseases transmittable to humans.
Facility lacked a system for labeling and dating food; 2 of 8 staff members lacked valid food handler's permits.
Letter confirms that deficiencies for WAC 388-78A-2040, 2040-1, and 2040-2 (previously cited under compliance determinations 37057 and 35646) were corrected as of the 02/27/2024 inspection.
Letter confirms the imposition of a $1,000.00 civil fine for an uncorrected deficiency. Mentions that 36 residents, staff, and visitors were put at risk.
The facility failed to ensure compliance with the Washington State Patrol Office of State Fire Marshal (OSFM) following their fourth follow-up Fire and Life Safety Inspection (LSI), which had been previously cited on September 8, 2023.
A follow-up letter dated 02/20/2024 states all listed deficiencies (WAC 388-78A-2450-2-e, 388-78A-2484, 388-78A-2484-1, 388-78A-2484-2) were corrected.
Facility failed to ensure 2 of 5 sampled staff completed two-step TB skin testing within the required regulatory time frames.
Facility failed to ensure 1 of 5 sampled staff had 12 hours of approved continuing education (CE) for 2022 and 2023.
Facility received multiple 'Disapproved' statuses across inspections conducted in March, April, and June 2023.
Facility unable to provide documentation that the annual fire door inspection has been completed.
Facility unable to provide documentation for the 4 year fire and smoke damper inspection.
Emergency lights failed test/showed failure lights; exit sign functionality unknown.
Missing documentation for annual inspection, 5-year internal pipe inspection, 3-year dry trip test, quarterly inspections, and fire department connection hydrostatic test.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
Facility unable to provide an emergency plan with the required steps and documentation.
Facility unable to provide documentation for monthly 30-second activation test.
Fire door in exercise room propped open/disabled; employee lounge door propped open; corridor door by room 419 not closing properly.
Missing documentation for annual fire alarm testing; fire alarm panel in trouble state; missing monthly smoke alarm testing.
Facility unable to provide documentation for annual 90-minute power test.
Facility unable to provide documentation for semi-annual hood cleaning.
Electrical room near apt 331 has a refrigerator blocking the panel; electrical room on parking level has storage blocking the panel.
Facility unable to provide documentation that the annual fire wall inspection has been completed.
Facility unable to provide documentation for monthly carbon monoxide detector testing.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.
Extension cords in activity room are being daisy chained and lack proper overcurrent protection.
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WA DSHS — View Official Record
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