Aegis of Madison
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 30 Google reviews

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What this means for your family
Aegis of Madison is highly regarded for its compassionate staff and excellent memory care support, making it a strong choice for families prioritizing quality of life. While the facility is premium-priced, the transparency of the intake process and the warmth of the team are frequently cited as major benefits. We recommend scheduling a tour to meet the staff directly, as their interpersonal support is the facility's standout feature.
Google Reviews
Google Reviews
30 reviews on Google“Aegis of Madison is consistently praised for its warm, compassionate staff and high-quality, modern facility environment. Families frequently highlight the team's dedication during end-of-life care and the smooth transition process for residents moving into memory care. While the facility is noted as being on the expensive side, reviewers generally feel the level of care and professional support justifies the investment.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Beautiful, modern, and clean facility
- Excellent support for memory care residents
- Responsive and helpful administrative team
Concerns
- Lack of digital access to community bulletins and activity schedules
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility is beautiful and modern; how do you ensure the living spaces remain clean and welcoming for residents on a daily basis?
- 2Since I prefer to stay updated digitally, what is the best way for families to receive real-time updates on community events and activity schedules?
- 3I see that your team is very active in responding to feedback; how do you incorporate family suggestions into the daily life and programming here?
- 4Given the excellent reputation of your memory care support, what specific daily activities are designed to keep residents engaged and feeling a sense of purpose?
- 5How does your staff balance providing attentive, compassionate care with ensuring residents maintain their independence throughout the day?
- 6In the event of a medical concern, what is your protocol for communicating with family members and coordinating with outside healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“The real strength of this facility is the staff. Very warm and displaying genuine care for their residents. My uncle passed away last month at age 95. His final weeks were filled with staff members coming in to hold his hand and comfort him.”
“The Aegis team worked with us to shift her to the memory care team, and she is doing well under their care.”
“My mother moved there first for a short-term rehab stay, and then decided to stay full time. She has a growing community and feels supported by the administration and care staff.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 15, 2026Enforcement$800.00Report
The document is an enforcement letter imposing a civil fine of $800.00. Recurring deficiency previously cited on February 23, 2024, September 27, 2024, and August 5, 2025.
The facility failed to implement systems to promote safe medication services for four residents, resulting in them not receiving medications as prescribed.
Mar 23, 2026Fire16Report
The facility was initially 'Disapproved' on 02/17/2026, but the final report dated 03/23/2026 indicates that all violations noted during previous inspection(s) have been corrected.
Facility failed to provide documentation for annual inspection of fire resistance rated construction; wall penetrations found in 1st floor activity room and tel/comm room.
Theater room had an extension cord connected to a power strip; IT room in basement has a power strip plugged into a power block.
Waffle maker on top of an unused grill under kitchen hood was plugged into an extension cord.
Electric space heater plugged into a power strip instead of directly into an electrical receptacle.
Missing documentation for annual report, annual forward flow test, and 5-year hydrostatic test. Sprinkler heads loaded with debris in memory care (outside room 218) and kitchen dinette.
Failed to provide documentation showing kitchen suppression system is being tested semi-annually.
Failed to provide annual report and sensitivity test documentation for smoke detectors.
Failed to provide documentation showing 30 second exit signs and emergency light test.
Failed to provide documentation for carbon monoxide alarms tests.
Failed to provide documentation showing 1.5 hour power test of all exit signs and emergency lights.
Staff lounge egress door had multiple locking straps (straps have been removed).
Failed to provide annual report, log of weekly inspections, and log of monthly load tests for generator.
6th floor laundry emergency light failed to operate; Memory care patio has two non-working exit signs; Generator room emergency light failed to operate.
Room 314 had an unsecured oxygen tank.
Failed to provide documentation for annual fire door inspection. 6th floor laundry door did not latch; Basement laundry door missing handle.
Fire drills shall be conducted once per shift per quarter and documentation for the last 12 months shall be maintained.
Jan 28, 2026Investigation
This report includes a follow-up letter dated 03/18/2026 stating the deficiency has been corrected.
The facility failed to ensure 2 of 6 sampled staff had required food worker cards, and 1 staff member obtained their card 29 days after hire, exceeding the 14-day requirement.
Jan 14, 2026Investigation
An allegation of physical abuse was investigated; the facility completed a thorough investigation to rule out abuse/neglect that was substantiated for abuse, and provided protection.; This page is the final signature page for a Plan of Correction for facility license 2241.
The facility failed to ensure 4 of 4 staff had required work reference checks before hire.
The facility failed to have screening for tuberculosis through approved methods for 4 of 4 staff within three days of employment.
The facility failed to ensure 3 of 4 staff completed required facility orientation and training.
Aug 5, 2025Investigation
This deficiency was identified as recurring, having been previously cited on 02/23/2024 and 09/27/2024.
Facility failed to ensure 2 of 5 sampled residents received medications as prescribed due to no licensed nurse on duty in the evenings of 07/20/2025 and 07/21/2025. Resulted in missed insulin/blood sugar checks for Resident 1 and a missed pain patch application for Resident 2.
Aug 5, 2025Enforcement$500.00Report
This letter serves as formal notice of a $500.00 civil fine regarding a complaint investigation completed on August 5, 2025.
The licensee failed to ensure two residents who required medication administration received their medication as prescribed, placing them at risk of harm. This is a recurring deficiency previously cited on February 23, 2024, and September 27, 2024.
Jun 16, 2025Fire
The inspection report dated 2025-06-16 confirms that all violations noted during previous inspections (02/03/2025 and 05/01/2025) have been corrected.
Missing documentation for annual fire door inspections and testing schedule.
Missing documentation/inventory and inspection schedule for fire-rated construction.
Missing documentation for monthly testing and maintenance of carbon monoxide alarms.
Missing documentation for monthly 30-second activation testing in resident rooms.
Missing documentation for annual 90-minute battery power testing in resident rooms.
May 1, 2025Fire
Facility status is Disapproved as of the 05/01/2025 re-inspection.
Annual inspection schedule for fire doors not established and documented.
Annual inspection schedule for fire-resistance-rated construction not established.
Carbon monoxide alarms and detectors not tested and documented on a monthly schedule.
Monthly 30-second activation testing not performed or documented for resident rooms.
Annual 90-minute power test not performed or documented for resident rooms.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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