Nursing HomeMedicaid Top Rated

Fruitvale Healthcare Center

Strong Medicare quality ratings; families often praise attentive nursing and cna staff. Still worth an in-person visit.

3020 East 15th Street, Fruitvale · Oakland, CA 94601|140 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

2.7/5

based on 32 Google reviews

(510) 261-5613 Directions Website

Street View

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What this means for your family

While recent reviews suggest the facility has made significant strides in nursing quality and cleanliness, a history of severe neglect and administrative unresponsiveness cannot be ignored. If you choose this facility, closely monitor hygiene standards and ensure you have a direct, reliable way to communicate with the administration.

Google Reviews

32 reviews on Google

“Families should exercise extreme caution, as reviews are deeply polarized between recent praise for improved nursing care and severe allegations of neglect. While some recent visitors report a clean facility and attentive staff, multiple long-term reviews describe critical issues including hygiene neglect, missing personal belongings, and poor administrative communication.”

Quality Themes

Tap a score for details

Strengths

Attentive nursing and CNA staff
Improved cleanliness in recent months
Welcoming atmosphere during tours

Concerns

Poor hygiene and sanitation issues (mentioned by 2 reviewers)
Administrative communication failures (mentioned by 3 reviewers)
Loss of residents' personal belongings (mentioned by 2 reviewers)
Unprofessional or rude staff behavior (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 37 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I've heard wonderful things about how attentive the nursing and CNA staff are; how do you ensure that level of care remains consistent across all shifts?
2What specific steps has the facility taken recently to enhance the cleanliness and sanitation of the resident rooms and common areas?
3How does the administration keep families updated on changes in a resident's care plan to ensure we are always on the same page?
4Can you tell me about the process for tracking and securing residents' personal belongings to prevent anything from getting lost?
5What does a typical day look like for residents in terms of social activities and dining experiences?
6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?

Personalized based on this facility's data

Key Review Excerpts

“I have notice staff is very trained for any situation and is very well kept up with housekeeping! They keep really good cnas and license nurses on all shift!!”

Long-term resident's family · 2025★★★★★

“The Administration and Nurses are a wonderful group of people. The place needs TLC. I'm giving it five stars because of the people who work inside of the building.”

Visitor · 2023★★★★★

“For their negligent treatment of the residents, and facility, the state needs to be present. People lay in urine all day. The sewage smell permeates the hallways. Roaches, and rodents are present”

Resident's family · 2023★☆☆☆☆

Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.42hrs

56%

Registered nurses for medical care

Total Nursing

3.90hrs

95%

All nurses + aides combined

Staff Turnover

25%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

19.4%

10.7%

Alameda

7.9%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility2.7%

Better than Avg

Here

2.7%

15.3%

10.5%

Alameda

10.2%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility2.8%

Better than Avg

Here

2.8%

14.4%

10.4%

Alameda

8.9%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility9.1%

Better than Avg

Here

9.1%

19.5%

13.7%

Alameda

9.2%

😔

Residents with depression symptoms

↓ Lower is better

This Facility3.4%

Better than Avg

Here

3.4%

12.1%

7.0%

Alameda

3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

98.6%

Alameda

97.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.7%

93.2%

Alameda

90.4%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

81.8%

94.2%

Alameda

91.9%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Alameda

0.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

24penalties

Well below state avg (15.4)

7 complaint-triggered

$156,085 in fines

Families have filed complaints that triggered federal inspections, revealing recurring problems with protecting residents from accidents and abuse that persist across multiple years. The facility shows ongoing issues with accident prevention, resident protection from abuse and neglect, and building safety systems including fire safety and emergency equipment. While all deficiencies show correction dates, the pattern of repeated problems in critical safety areas, particularly the recent December 2024 accident hazard citation following a family complaint, suggests systemic challenges requiring careful consideration before placement.

Nov 17, 2025Complaint1 finding

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

May 9, 2025Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 11, 2024Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 24, 2024Routine8 findings

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Aug 6, 2024Complaint1 finding

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Apr 29, 2024Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Dec 11, 2024

$8,947

Fine

Dec 26, 2023

$14,113

Fine

Nov 13, 2023

$4,587

Fine

Nov 6, 2023

$4,587

Fine

Oct 30, 2023

$4,587

Fine

Oct 23, 2023

$4,587

Fine

Oct 17, 2023

$4,587

Fine

Oct 10, 2023

$4,587

Fine

Oct 2, 2023

$4,587

Fine

Sep 25, 2023

$4,587

Fine

Sep 18, 2023

$4,587

Fine

Sep 11, 2023

$4,587

Fine

Sep 5, 2023

$4,587

Fine

Aug 28, 2023

$4,587

Fine

Aug 21, 2023

$4,587

Fine

Aug 14, 2023

$4,587

Fine

Aug 7, 2023

$4,587

Fine

Jul 17, 2023

$13,762

Fine

Jun 26, 2023

$4,587

Fine

Jun 20, 2023

$4,587

Fine

Jun 12, 2023

$4,587

Fine

Jun 5, 2023

$4,587

Fine

May 30, 2023

$4,587

Fine

May 23, 2023

$4,587

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fruitvale Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Mariner Health Care

Chain Size

17 facilities nationwide

Chain avg rating: 2.9/5 · Rank 16 of 18