Bellaken Garden
Families consistently rate this highly — reviewers highlight multilingual staff (cantonese/chinese). Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
Bellaken Garden is an excellent choice for families seeking culturally competent care, especially for Cantonese-speaking residents. While the staff's dedication is a major strength, you should inquire about current staffing levels and climate control measures in patient rooms to ensure comfort during warmer months.
Google Reviews
Google Reviews
19 reviews on Google“Bellaken Garden is highly regarded for its compassionate staff, particularly for their ability to support residents with language barriers through Cantonese-speaking caregivers. While many families praise the attentive nursing and administrative teams, one reviewer raised serious concerns regarding staffing ratios and lack of cooling in patient rooms during summer.”
Quality Themes
Tap a score for detailsStrengths
- Multilingual staff (Cantonese/Chinese)
- Attentive and professional nursing and admin teams
- Supportive environment for mental health decline
- Excellent communication with families
Concerns
- Staffing shortages and high patient-to-staff ratios
- Lack of air conditioning or fans in patient rooms
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since our family speaks Cantonese, how do your multilingual staff members help residents feel more at home and connected to the community?
- 2We've heard wonderful things about how attentive your nursing and admin teams are; how do you ensure that level of professional care remains consistent for every resident?
- 3How do you manage the temperature in the resident rooms during the warmer months to ensure everyone stays comfortable?
- 4With a cozy community of 58 residents, what kind of daily social activities or group outings do you organize to keep everyone engaged?
- 5How does your team approach supporting residents who may be experiencing a decline in their mental health or cognitive abilities?
- 6What is your protocol for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been living at Bellaken for over 4 years as her mental health progressively declined. The staff is always supportive and treats her with kindness. Most of the staff speaks Chinese (Cantonese especially) so it's very good for my mother who has lost her command of English and Mandarin.”
“Can't say enough good stuff about the staff here. Buu (head nurse) and Joanna (administer) were attentive and took the time to update me on my mom's situation and assist with vid appointments, arranging transport to therapy, and so much more.”
“Every time I call this facility I get an answer. I was assisting a Cantonese speaking family with help for their great grandmother. They wanted her to have asian meals and staff that spoke Cantonese to make her transition more comfortable.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 9, 2026InspectionClean
The facility underwent a 1-Year Annual Required inspection on February 9, 2026. The inspection covered general safety, resident files, and emergency planning. No deficiencies were cited during the visit, indicating compliance with current regulations.
Dec 9, 2025ComplaintClean
This report details an investigation into a complaint alleging lack of supervision. The investigation found that the allegation was unsubstantiated, meaning there was not enough evidence to prove the violation occurred. Overall, the facility was found to be compliant regarding the specific complaint investigated.
Feb 20, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection on February 20, 2025. The inspector noted that the facility appeared well-maintained, with adequate lighting, proper safety equipment checks, and complete record keeping for reviewed samples. No deficiencies were cited during the visit.
Feb 21, 2024InspectionClean
The facility underwent a 1-Year Annual Required inspection on February 21, 2024. The inspector noted that the facility's fire clearance was approved for 58 residents, and general areas were toured, finding adequate lighting and proper storage of medications and sharps. No deficiencies were cited during the visit.
Feb 21, 2024ComplaintClean
The facility underwent a 1-Year Annual Required inspection on February 21, 2024. The inspector noted that the facility's fire clearance was approved for 58 residents, and general areas were toured, finding adequate lighting and proper storage of medications and sharps. No deficiencies were cited during the visit.
Feb 8, 2023OtherClean
The inspection was conducted on 2/8/23 following a priority 2 complaint. The LPA toured the facility and noted several safety checks, including hot water temperature, food supplies, and equipment status. No deficiencies were cited during the visit.
Jan 23, 2023InspectionClean
The facility underwent an unannounced Infection Control Inspection on January 23, 2023. The inspector noted several positive observations, including sufficient food supplies, posted visitor policies, and proper PPE usage by staff. No deficiencies were cited during the visit.
Mar 24, 2022InspectionClean
The facility underwent an unannounced Infection Control Inspection on 3/24/22. The LPA toured all areas, including screening stations, common areas, and kitchen. No deficiencies were cited during the visit, and the facility was found to have adequate supplies and protocols in place.
Ownership & Operations
Who Operates This Facility
Bellaken Health Group,inc
BELINDA LEUNG
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit bellaken.com
Medicare data downloads
Original nursing home datasets
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