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Mercy House Living Springs

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

8601 Old Mcgregor Road, West Waco · Waco, TX 7671216 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.8/5

based on 50 Google reviews

5
4
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Mercy House Living Springs Assisted Living in Waco, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking specialized memory care and a warm, community-oriented environment. However, because one reviewer reported a significant decline in care following a management change, you should specifically ask current staff about recent turnover and how they maintain cleanliness during shifts.

Google Reviews

Google Reviews

50 reviews on Google
Families considering Mercy House Living Springs can expect a warm, home-like atmosphere characterized by a highly compassionate and attentive staff. While most reviewers praise the facility's cleanliness and specialized memory care expertise, one significant warning was issued regarding a decline in care standards and staffing following a management change.

Quality Themes

Tap a score for details
FoodN/AStaff9.5Clean9.0Activities9.0MedsN/AMemory10.0Comms9.0Value10.0

Strengths

  • Compassionate and attentive care staff
  • Warm, home-like community atmosphere
  • High-quality memory care expertise
  • Clean and well-maintained facilities
  • Engaging daily activities for residents

Concerns

  • Potential decline in care quality following management changes

Rating Trends

Tap a year to see what changed

2345.02016(2)5.02018(1)5.02020(2)5.02022(4)1.02024(1)5.02025(60)4.62026(10)

Distribution · 80 analyzed

5
78
4
0
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58 reviews posted between Dec 9, 2025Dec 10, 2025 · 58 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the community is so small and intimate, how do you ensure each resident receives personalized attention during mealtimes and daily routines?
  • 2We've heard wonderful things about the warmth of the staff; how do you maintain that high level of compassionate care during staff transitions or management changes?
  • 3What are some of the favorite daily activities or social events that keep the residents engaged and active here?
  • 4With your specialized memory care certification, what specific techniques do your caregivers use to support residents experiencing confusion or agitation?
  • 5How does the team handle medical emergencies or sudden changes in a resident's health during the overnight hours?
  • 6How do you ensure the facility stays as clean and well-maintained as the community's reputation suggests?

Personalized based on this facility's data


Key Review Excerpts

Mercy House was absolutely the most caring facility for my sweet daddy. They were so kind and compassionate in his final days.

Family member of a deceased resident · 2025★★★★★

Their high level of expertise in memory care is their biggest assest!!

Family member · 2025★★★★★

The staff turnover appears low, which speaks volumes about the quality of the working environment and the consistent care residence receive.

Family member · 2025★★★★★
Source: 50 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
1deficiencies

Key Findings

Mercy House Living Springs has no current enforcement actions on record. A previous inspection in October 2019 identified one deficiency regarding building repairs, which was documented as corrected by November 2019.

Oct 15, 2019Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Nov 12, 2019

The facility failed to ensure the building was kept in good repair.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Darsea I, LLC

Organization Type

for profit

Administrator

PRESTON SEAGRAVES

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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