Mercy House Gt a
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 49 Google reviews
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What this means for your family
This facility is an excellent choice if you value a clean, home-like atmosphere and a staff that prioritizes emotional connection. However, because of historical and recent critical reports regarding medication and rapid decline, you should specifically ask for their protocols on medication administration and how they monitor changes in resident health.
Google Reviews
Google Reviews
49 reviews on Google“Families considering Mercy House GT A can expect a highly praised, home-like environment characterized by a recent, significant improvement in management and atmosphere. While the vast majority of reviewers laud the attentive, compassionate staff and the cleanliness of the facility, there are critical, isolated reports regarding medication management and rapid cognitive decline. Most recent feedback highlights a successful transition under new ownership, making it a strong candidate for those seeking a warm, community-focused setting.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Warm, home-like atmosphere
- Beautifully landscaped outdoor spaces
- Recent positive management changes
Concerns
- Concerns regarding medication management and rapid resident decline (mentioned by 2 reviewers)
- Language barriers with some staff members
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
Responds to almost all reviews with highly personalized, empathetic, and warm messages that mirror the specific details mentioned by the reviewer. The owner frequently highlights specific staff members and reinforces the facility's mission of providing a 'home-like' environment.
Questions for Your Tour
- 1We love how much the management team engages with the community online; how has the recent change in leadership impacted the daily culture here at Mercy House?
- 2The facility looks so beautifully landscaped; what kind of outdoor activities or sensory experiences do the residents enjoy in those garden spaces?
- 3Since this is a smaller, intimate community, how do you ensure that medication administration is double-checked and stays consistent for every resident?
- 4With the specialized memory care certification, how do you tailor daily routines to support residents as their needs or cognitive abilities change?
- 5We want to make sure communication is seamless with the care team; how do you ensure all staff members are able to communicate clearly with families, especially if there are diverse language backgrounds?
- 6Could you tell us a bit more about the dining experience and how much input residents have in their daily meal menus?
Personalized based on this facility's data
Key Review Excerpts
“When visiting my family member I noticed how clean this facility is as well as how surprisingly quiet it was. In comparison to a typical “nursing home” environment where I’m used to loud call lights and lots of commotion, this was far from that.”
“Mercy House has recently undergone a change in management & has improved tenfold over the last few months. You walk in & the atmosphere gives off positive vibes.”
“They over medicated my father and he ODed 2 times in his 1st month and ended to dying within 2 months.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Mercy House GT A has faced recent enforcement actions involving administrative penalties related to resident safety and protection from abuse or neglect. Previous inspections also identified issues regarding smoking regulations and fire safety system maintenance.
Jul 24, 2024EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Dec 22, 2023EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Aug 22, 2019Routine
Health Code (1 violations) | Life Safety Code (2 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Ownership & Operations
Who Operates This Facility
Darsea I, LLC
for profit
JOHN DARBY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit mercy.house
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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