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Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 47 Google reviews
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Public Google reviewers rate Mercy House Gt a highly. Reviewers highlight: compassionate and attentive staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Mercy House GT A can expect a highly praised, home-like environment characterized by a recent, significant improvement in management and atmosphere. While the vast majority of reviewers laud the attentive, compassionate staff and the cleanliness of the facility, there are critical, isolated reports regarding medication management and rapid cognitive decline. Most recent feedback highlights a successful transition under new ownership, making it a strong candidate for those seeking a warm, community-focused setting.
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Distribution · 81 analyzed
Responds to almost all reviews with highly personalized, empathetic, and warm messages that mirror the specific details mentioned by the reviewer. The owner frequently highlights specific staff members and reinforces the facility's mission of providing a 'home-like' environment.
Personalized based on this facility's data
Key Review Excerpts
“When visiting my family member I noticed how clean this facility is as well as how surprisingly quiet it was. In comparison to a typical “nursing home” environment where I’m used to loud call lights and lots of commotion, this was far from that.”
“Mercy House has recently undergone a change in management & has improved tenfold over the last few months. You walk in & the atmosphere gives off positive vibes.”
“Mom has only been at Mercy House a few weeks and every day I receive news, photos, and FaceTime chats to assure me that she is thriving during her transition.”
Source: Texas Health & Human Services Commission
Key Findings
Mercy House GT A has faced recent enforcement actions involving administrative penalties related to resident safety and protection from abuse or neglect. Previous inspections also identified issues regarding smoking regulations and fire safety system maintenance.
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Health Code (1 violations) | Life Safety Code (2 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Darsea I, LLC
for profit
JOHN DARBY
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TX HHSC — View Official Record
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