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Public Google reviewers rate this highly and often mention compassionate and professional memory care staff. Schedule a visit to confirm the fit.
based on 157 Google reviews
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Public Google reviewers rate Touchmark at Georgetown, LLC highly. Reviewers highlight: compassionate and professional memory care staff, high-end, resort-style amenities and beautiful grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Touchmark at Georgetown is widely regarded as a high-end, resort-style community with exceptional amenities and a highly praised staff, particularly in memory care. While most families rave about the professional, compassionate care and beautiful facilities, a small number of reviewers have noted concerns regarding front-desk professionalism and specific transportation safety.
Quality Themes
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Concerns
Rating Trends
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Distribution · 161 analyzed
The owner provides highly personalized, warm, and enthusiastic responses that frequently mention specific staff members, event details, and resident names. They demonstrate deep engagement by referencing specific anecdotes shared by the reviewers.
Personalized based on this facility's data
Key Review Excerpts
“For a year, the staff in memory care became more than just friends, they became family.”
“The Hacienda is a beautiful place, and the staff are wonderful. We had an amazing experience with Katelyn coordinating an event for the residents, and we had so much fun.”
“The Hacienda and staff are prayers answered for our family. Certainly there are many facilities to compare locally, but the staff ratio to client and the extreme professionalism of Shannon and her staff truly are amazing.”
Source: Texas Health & Human Services Commission
Key Findings
Touchmark at Georgetown, LLC recently underwent a comprehensive inspection which resulted in no new violations of state standards. However, there is a recorded enforcement action from September 2025 involving an administrative penalty regarding failure to arrange emergency care or transfers.
Administrative Penalty — 553.261(b)(1)(A): The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment.
Touchmark at Georgetown, LLC
for profit
TOUCHMARK MANAGEMENT, LLC
ANNIKA DINOVI
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Google Maps
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Google Reviews
157 reviews from families & visitors
Official Website
Visit touchmarkgeorgetown.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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