Merced Nursing & Rehabilitation Ctr
Strong Medicare quality ratings; families often praise positive therapy progress for some residents. Still worth an in-person visit.
based on 17 Google reviews

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What this means for your family
This facility presents significant risks regarding patient safety and hygiene that cannot be ignored. While therapy may be effective for some, the documented medication errors and reports of uncleaned bedding are critical red flags. If you choose this facility, you must implement rigorous daily checks of your loved one's medication administration and room cleanliness.
Google Reviews
Google Reviews
17 reviews on Google“Families should exercise extreme caution, as recent reviews highlight severe concerns regarding medication errors, hygiene, and management. While some individuals report positive therapy outcomes for specific residents, multiple recent reports describe unhygienic conditions, including dirty bedding and odors, alongside unprofessional behavior from nursing and administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Positive therapy progress for some residents
- Cleanliness noted by a single reviewer
- Kindness from certain staff members
Concerns
- Unsanitary conditions and poor hygiene (mentioned by 2 reviewers)
- Unprofessional or unhelpful nursing/management staff (mentioned by 3 reviewers)
- Medication errors and patient safety risks
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the progress residents make in therapy here; could you tell us more about how the rehab program is structured?
- 2What specific steps are being taken to ensure the highest standards of cleanliness and hygiene in the resident rooms and common areas?
- 3How does the nursing team manage medication administration to ensure accuracy and safety for every resident?
- 4Can you describe how the communication process works between the nursing staff and family members regarding daily updates?
- 5What does a typical day look like for residents in terms of organized social activities and dining experiences?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation section lacks a licensed physical therapist, conducting assessments via video conference.”
“Today, she was in a comatose sleep all day until about 7PM. It was so bad, I thought they sedated her. Come to find out, the morning nurse gave her blood pressure pills when her blood pressure wasn't high.”
“They work with My mom therapy Monday through Friday and she improving a lot”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
1
measures
6
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeat deficiencies, including families filing complaints that triggered investigations revealing abuse prevention failures and safety hazards. The most recurring issues involve fire safety systems, food service operations, and resident rights violations. While the facility corrects identified problems, many deficiencies persist across multiple surveys, suggesting ongoing challenges with maintaining consistent standards of care and safety protocols.
Mar 23, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 24, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 18, 2025Routine16
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Feb 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 12, 2024Routine17
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Sep 13, 2019Routine7
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ownership & Operations
Who Operates This Facility
Merced Nursing & Rehabilitation Ctr
for profit
Chain Affiliation
Cambridge Healthcare Services
32 facilities nationwide
Chain avg rating: 2.6/5 · Rank 8 of 31
Ownership & Management
Owners
Crescent Facilities Operations LLC
Owner · Organization
Bering Properties LLC
Owner (parent company) · Organization
Jenmax Enterprises LLC
Owner (parent company) · Organization
Jk-Csh Jv LLC
Owner (parent company) · Organization
Manhattan Five Partners LLC
Owner (parent company) · Organization
Win Win Enterprises, LLC
Owner (parent company) · Organization
Bh Alliance
Owner (parent company) · Organization
The Jacob Wintner Trust
Owner (parent company) · Organization
The Wintner Living Trust Dated 7/08/1992
Owner (parent company) · Organization
Wintner, Jacob
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit mercednursinghcc.com
Medicare data downloads
Original nursing home datasets
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