La Sierra Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 14 Google reviews

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What this means for your family
While the rehabilitation gym staff is highly regarded, the facility has significant red flags regarding staff empathy and the security of personal belongings. If you choose this facility, you must implement a strict system for monitoring your loved one's valuables and maintain frequent, unannounced visits to ensure care standards are met.
Google Reviews
Google Reviews
14 reviews on Google“Families should approach this facility with significant caution due to serious allegations regarding theft, lack of communication during end-of-life care, and poor staff bedside manner. While some reviewers praise the rehabilitation gym staff and note improvements in physical health for certain residents, there are recurring reports of incompetent care and a lack of empathy from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation gym staff
- Clean linens and bedding
- Prompt admission/acceptance process
Concerns
- Unprofessional staff bedside manner and lack of empathy (mentioned by 2 reviewers)
- Issues with theft of personal belongings and property mismanagement
- Poor communication regarding patient status and end-of-life care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We were happy to see that the admission process is so prompt; once our loved one is settled, how do you ensure we are kept updated on their daily health status and any changes in their care?
- 2With the rehabilitation gym being a noted strength of your facility, could you tell us more about how the therapy team works with residents to meet their mobility goals?
- 3How does the nursing staff approach bedside manner and emotional support to ensure residents feel truly cared for and heard?
- 4What specific protocols do you have in place to ensure the security of residents' personal belongings and prevent any loss of property?
- 5Could you describe the types of social activities or community events scheduled to keep residents engaged and active during the week?
- 6In the event of a medical emergency or a sudden change in condition during the night, what is the specific communication process for notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“Since he’s been there he’s going much better. I guess I need to feed him more Mac n cheese than I had I had been. They’ve been doing a good with him. The sheets are always clean and he seems ok there.”
“This place was the first to accept him so quickly, grateful for that, but I like to provide some insight. This place was hot and uncomfortable being in, the nurse and the CNA did not have proper bedside manners.”
“Mom passed away. We where not called in to be by her bedside. They could have! Someone took her gold ring right off her finger after she passed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
La Sierra Care Center has faced recurring concerns, including families filing complaints about nutrition quality and care planning issues. Most deficiencies involve care planning, medication management, and food safety, with problems appearing across multiple years in 2019, 2021, and 2024. While the facility corrects issues when identified, the pattern of repeated violations in core care areas suggests ongoing operational challenges that warrant careful evaluation during visits.
Jan 23, 2026Routine15
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nov 19, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Apr 3, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Oct 23, 2024Complaint1
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Aug 23, 2024Routine21
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Oct 9, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
La Sierra Care Center
for profit
Chain Affiliation
Cambridge Healthcare Services
32 facilities nationwide
Chain avg rating: 2.6/5 · Rank 14 of 31
Ownership & Management
Owners
Crescent Facilities Operations LLC
Owner · Organization
Bering Properties LLC
Owner (parent company) · Organization
Ira & Rachel Smedra Family Irrevocable Gift Trust
Owner (parent company) · Organization
Jenmax Enterprises LLC
Owner (parent company) · Organization
Jennifer Nurit Smedra Trust 1997 Trust
Owner (parent company) · Organization
Jk-Csh Jv LLC
Owner (parent company) · Organization
Manhattan Five Partners LLC
Owner (parent company) · Organization
The Hyman & Betty Ingber Family Trust
Owner (parent company) · Organization
Win Win Enterprises, LLC
Owner (parent company) · Organization
Bh Alliance
Owner (parent company) · Organization
The Jacob Wintner Trust
Owner (parent company) · Organization
The Wintner Living Trust Dated 7/08/1992
Owner (parent company) · Organization
Wintner, Jacob
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit lasierracarecenter.com
Medicare data downloads
Original nursing home datasets
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