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Nursing HomeMedicaid

La Sierra Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2424 M Street, Merced, CA 9534068 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 14 Google reviews

5
4
3
2
1
La Sierra Care Center Nursing Home in Merced, CA — Street View
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What this means for your family

While the rehabilitation gym staff is highly regarded, the facility has significant red flags regarding staff empathy and the security of personal belongings. If you choose this facility, you must implement a strict system for monitoring your loved one's valuables and maintain frequent, unannounced visits to ensure care standards are met.

Google Reviews

Google Reviews

14 reviews on Google
Families should approach this facility with significant caution due to serious allegations regarding theft, lack of communication during end-of-life care, and poor staff bedside manner. While some reviewers praise the rehabilitation gym staff and note improvements in physical health for certain residents, there are recurring reports of incompetent care and a lack of empathy from nursing staff.

Quality Themes

Tap a score for details
Food5.0Staff2.0Clean5.0Activities4.0MedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Effective rehabilitation gym staff
  • Clean linens and bedding
  • Prompt admission/acceptance process

Concerns

  • Unprofessional staff bedside manner and lack of empathy (mentioned by 2 reviewers)
  • Issues with theft of personal belongings and property mismanagement
  • Poor communication regarding patient status and end-of-life care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'15(1)1.34.0'17(1)5.02.0'19(1)1.01.0'24(2)2.5'25(4)

Distribution · 16 analyzed

5
4
4
1
3
1
2
2
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We were happy to see that the admission process is so prompt; once our loved one is settled, how do you ensure we are kept updated on their daily health status and any changes in their care?
  • 2With the rehabilitation gym being a noted strength of your facility, could you tell us more about how the therapy team works with residents to meet their mobility goals?
  • 3How does the nursing staff approach bedside manner and emotional support to ensure residents feel truly cared for and heard?
  • 4What specific protocols do you have in place to ensure the security of residents' personal belongings and prevent any loss of property?
  • 5Could you describe the types of social activities or community events scheduled to keep residents engaged and active during the week?
  • 6In the event of a medical emergency or a sudden change in condition during the night, what is the specific communication process for notifying the family?

Personalized based on this facility's data


Key Review Excerpts

Since he’s been there he’s going much better. I guess I need to feed him more Mac n cheese than I had I had been. They’ve been doing a good with him. The sheets are always clean and he seems ok there.

Friend of a resident · 2025★★★★★

This place was the first to accept him so quickly, grateful for that, but I like to provide some insight. This place was hot and uncomfortable being in, the nurse and the CNA did not have proper bedside manners.

Healthcare worker/Family of patient · 2025☆☆☆☆

Mom passed away. We where not called in to be by her bedside. They could have! Someone took her gold ring right off her finger after she passed.

Deceased resident's family · 2022☆☆☆☆
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.90hrs
95%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
89%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.7%
Worse than Avg
Here
18.7%
US
12.1%
CA
7.0%
Merced
1.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
19.5%
CA
13.7%
Merced
19.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.0%
Worse than Avg
Here
20.0%
US
15.3%
CA
10.5%
Merced
13.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
19.4%
CA
10.7%
Merced
12.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Merced
98.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CA
98.2%
Merced
97.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Merced
92.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Merced
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
CA
1.5%
Merced
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Near state avg (15.4)
4 complaint-triggered

La Sierra Care Center has faced recurring concerns, including families filing complaints about nutrition quality and care planning issues. Most deficiencies involve care planning, medication management, and food safety, with problems appearing across multiple years in 2019, 2021, and 2024. While the facility corrects issues when identified, the pattern of repeated violations in core care areas suggests ongoing operational challenges that warrant careful evaluation during visits.

Jan 23, 2026Routine
15
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0801Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0912Potential for harm · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Nov 19, 2025Complaint
1
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Apr 3, 2025Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 23, 2024Complaint
1
0800Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Aug 23, 2024Routine
21
0912Potential for harm · Widespread

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0023Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0341Minimal · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Oct 9, 2023Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

La Sierra Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Cambridge Healthcare Services

Chain Size

32 facilities nationwide

Chain avg rating: 2.6/5 · Rank 14 of 31

Ownership & Management

Owners

Crescent Facilities Operations LLC

Owner · Organization

100%

Bering Properties LLC

Owner (parent company) · Organization

Ira & Rachel Smedra Family Irrevocable Gift Trust

Owner (parent company) · Organization

Jenmax Enterprises LLC

Owner (parent company) · Organization

Jennifer Nurit Smedra Trust 1997 Trust

Owner (parent company) · Organization

Jk-Csh Jv LLC

Owner (parent company) · Organization

Manhattan Five Partners LLC

Owner (parent company) · Organization

The Hyman & Betty Ingber Family Trust

Owner (parent company) · Organization

Win Win Enterprises, LLC

Owner (parent company) · Organization

Bh Alliance

Owner (parent company) · Organization

The Jacob Wintner Trust

Owner (parent company) · Organization

The Wintner Living Trust Dated 7/08/1992

Owner (parent company) · Organization

Wintner, Jacob

Owner (parent company)

Key personnel

Bretsch, GregoryManaging Control - Governing BodyDarouze, MichaelManaging Control - Governing BodySmedra, IraOfficer / DirectorWintner, JacobOfficer / DirectorCambridge Healthcare Services LLCManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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