Medilodge of Wyoming
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 125 Google reviews
Watch Medilodge of Wyoming
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is physically beautiful and the rehab therapy team is highly regarded, there is a recurring pattern of severe understaffing that impacts patient safety and hygiene. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and to ensure that basic needs like hygiene and call-button response times are being met.
Google Reviews
Google Reviews
125 reviews on Google“Medilodge of Wyoming receives high praise for its clean, well-maintained facility and friendly, welcoming staff who often go above and beyond for residents. However, there is a concerning pattern of reports regarding significant understaffing, particularly during night shifts, which leads to delayed call-button responses and lapses in basic hygiene and care. Families should be aware that while many have positive experiences, there are serious, recurring complaints about neglect and inadequate supervision.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming front-desk staff
- Effective and professional rehab therapy team
- Secure and organized visitor check-in process
Concerns
- Significant understaffing leading to long wait times for call buttons (mentioned by 4 reviewers)
- Inadequate hygiene care (missed showers, dental care) (mentioned by 3 reviewers)
- Lack of responsiveness or neglect from night shift staff (mentioned by 3 reviewers)
- Poor communication regarding medical status and discharge planning (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 101 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility is; what specific cleaning protocols are in place for daily hygiene and dental care for residents?
- 2I noticed the front desk staff is very welcoming; how does the team ensure that communication regarding medical updates and discharge planning remains consistent with the families?
- 3Since the rehab therapy team has such a great reputation, could you tell us more about how they work with residents to meet their specific recovery goals?
- 4How does the nursing team manage call button responses during the busier daytime hours and throughout the night shift?
- 5What is the process for ensuring medication management is handled accurately and that any changes in status are communicated promptly?
- 6What kind of daily activities or social events are organized to keep the residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“I was very disappointed there was not enough people to help on the shifts, when you push the call button you waited for hours to get help that not good for the patients, one night I waited so long I cry for help 2 hours.”
“My mom lived here for several months, and during that time she rarely got showers, staff didn't regularly help her brush her teeth, and she reported to family many times that some of the staff seemed angry and unfriendly.”
“The PT department, I will say, did not fall into that same category. They were actually very nice and did a decent job. That aside, I would never recommend sending anyone to this facility!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues across multiple surveys, with families filing complaints that triggered inspections revealing problems with treatment care and abuse prevention policies. The most frequent deficiency areas involve resident rights violations, quality of care concerns, and medication management issues. While all deficiencies show correction dates, problems persist across different surveys from 2023 to 2024, indicating ongoing compliance challenges that families should discuss during visits.
Jul 24, 2025Routine3
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 22, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 27, 2023Routine6
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 15, 2023Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ownership & Operations
Who Operates This Facility
Medilodge of Wyoming
for profit
Chain Affiliation
Medilodge
53 facilities nationwide
Chain avg rating: 3.2/5 · Rank 11 of 50 (Best)
Ownership & Management
Owners
Ark Opco Group, LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
125 reviews from families & visitors
Official Website
Visit medilodgeofwyoming.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Rivertown Ridge
1.3 miAssisted Living · Wyoming, MI
Grand Village Assisted Living
2.2 miAssisted Living · Grandville, MI
Waldonwoods
2.9 miAssisted Living · Wyoming, MI
Waldon Woods
2.9 miAssisted Living · Wyoming, MI
Wyoming Woods #1
2.9 miAssisted Living · Wyoming, MI
Byron Manor #2
3.5 miAssisted Living · Byron Center, MI