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Nursing HomeMedicaid Top Rated

Medilodge of Port Huron

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

5635 Lakeshore, Fort Gratiot, MI 48059127 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 94 Google reviews

5
4
3
2
1
Medilodge of Port Huron Nursing Home in Fort Gratiot, MI — Street View
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What this means for your family

Medilodge of Port Huron is frequently praised for its cleanliness and effective rehabilitation programs, making it a strong contender for short-term recovery. However, given multiple reports of neglect and slow response times, we strongly advise families to visit frequently and monitor the quality of basic care, especially during weekends or off-hours.

Google Reviews

Google Reviews

94 reviews on Google
Medilodge of Port Huron receives high praise for its clean, well-maintained facility and a staff that many families describe as compassionate and attentive. While many reviewers highlight successful rehabilitation experiences and friendly care, a subset of families reports serious concerns regarding neglect, slow response times, and staffing shortages that impact basic hygiene and medication management.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean9.0Activities8.0Meds4.0MemoryN/AComms5.0Value3.0

Strengths

  • Clean, well-maintained facility
  • Friendly and compassionate nursing staff
  • Effective rehabilitation therapy
  • Welcoming and home-like atmosphere

Concerns

  • Neglect and slow response to call buttons (mentioned by 4 reviewers)
  • Staffing shortages leading to poor hygiene care (mentioned by 3 reviewers)
  • Poor communication and medication management issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(11)'20(2)'22(7)'24(17)'26(2)

Distribution · 82 analyzed

5
68
4
7
3
1
2
1
1
5

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed you have a strong 5-star rating for health inspections; how do you maintain that level of consistency in your daily operations?
  • 2We see that you are very active in responding to family feedback online; how do you typically handle communication when a family has a concern about a loved one's care or medication management?
  • 3With a facility capacity of 127 residents, what is your current process for ensuring that call buttons are answered promptly and that residents receive timely assistance?
  • 4Some families have mentioned challenges with hygiene care during busy periods; what steps are you taking to ensure staffing levels remain sufficient to meet every resident's personal care needs?
  • 5Could you walk us through the daily activity schedule and how you help residents stay engaged and connected within the facility?
  • 6Given the importance of medication management, what specific protocols do you have in place to ensure accuracy and prevent errors for residents?

Personalized based on this facility's data


Key Review Excerpts

My 95 year old mother was admitted two weeks ago. She has received therapy from competent, caring, skilled therapists. I would recommend Medilodge 110% to anyone looking for competent, caring, skilled rehabilitation.

Rehab patient's family · 2018★★★★★

Each time I visit my family member on rehab I forget that I'm in a nursing home because it does not smell like one AT ALL! My aunt stayed at another facility nearby last year and I remember it smelling like urine each visit. Props to the team at Medilodge for their cleanliness and kindness.

Rehab patient's family · 2024★★★★★

She could not walk or put weight on her leg. She need help to the bathroom and was told on no less than 6 occasions that they could not help because they were short staffed and to soil the bed and they would get her cleaned up.

Long-term resident's family · 2022☆☆☆☆
Source: 94 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
4.02hrs
98%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.7%
Mixed vs Avgs
Here
6.7%
US
12.1%
MI
4.2%
St. clair
35.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.4%
MI
15.0%
St. clair
20.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
95.5%
MI
95.0%
St. clair
87.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
14.4%
MI
11.2%
St. clair
14.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
15.3%
MI
13.1%
St. clair
15.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility28.6%
Worse than Avg
Here
28.6%
US
19.5%
MI
19.5%
St. clair
24.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.3%
Better than Avg
Here
92.3%
US
79.7%
MI
79.5%
St. clair
58.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility67.9%
Worse than Avg
Here
67.9%
US
81.8%
MI
83.0%
St. clair
72.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MI
1.2%
St. clair
2.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (9.8)
5 complaint-triggered

Medilodge of Port Huron has recurring safety and care quality issues, with families filing five complaint reports triggering inspections. The facility struggles most with fire safety systems, emergency preparedness, and daily care assistance. Problems with fire drills and safety equipment have persisted across multiple surveys. While all deficiencies show correction dates, the pattern of repeated safety violations and family complaints warrants careful consideration.

May 21, 2025Routine
2
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

May 2, 2024Routine
5
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0343Potential for harm · PatternCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 2, 2024Complaint
5
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 15, 2023Routine
10
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0887Potential for harm · IsolatedResolved (past non-compliance)

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Medilodge of Port Huron

Organization Type

for profit

Chain Affiliation

Chain Name

Medilodge

Chain Size

53 facilities nationwide

Chain avg rating: 3.2/5 · Rank 8 of 50 (Best)

Ownership & Management

Owners

Fifteeninone Opco Group LLC

Owner · Organization

100%

B&y Healthcare S CORP

Owner (parent company) · Organization

B&y Trust

Owner (parent company) · Organization

Cody Healthcare S CORP

Owner (parent company) · Organization

Craig Flashner 2007 Trust

Owner (parent company) · Organization

Key personnel

Norcross, RobertContracted Managing EmployeeRogers, StaceyContracted Managing EmployeeKirk, KristineW-2 Managing EmployeeFlashner, CraigOfficer / DirectorPerlstein, YitzchokOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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