Medilodge of Port Huron
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 94 Google reviews

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What this means for your family
Medilodge of Port Huron is frequently praised for its cleanliness and effective rehabilitation programs, making it a strong contender for short-term recovery. However, given multiple reports of neglect and slow response times, we strongly advise families to visit frequently and monitor the quality of basic care, especially during weekends or off-hours.
Google Reviews
Google Reviews
94 reviews on Google“Medilodge of Port Huron receives high praise for its clean, well-maintained facility and a staff that many families describe as compassionate and attentive. While many reviewers highlight successful rehabilitation experiences and friendly care, a subset of families reports serious concerns regarding neglect, slow response times, and staffing shortages that impact basic hygiene and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and compassionate nursing staff
- Effective rehabilitation therapy
- Welcoming and home-like atmosphere
Concerns
- Neglect and slow response to call buttons (mentioned by 4 reviewers)
- Staffing shortages leading to poor hygiene care (mentioned by 3 reviewers)
- Poor communication and medication management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 82 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you have a strong 5-star rating for health inspections; how do you maintain that level of consistency in your daily operations?
- 2We see that you are very active in responding to family feedback online; how do you typically handle communication when a family has a concern about a loved one's care or medication management?
- 3With a facility capacity of 127 residents, what is your current process for ensuring that call buttons are answered promptly and that residents receive timely assistance?
- 4Some families have mentioned challenges with hygiene care during busy periods; what steps are you taking to ensure staffing levels remain sufficient to meet every resident's personal care needs?
- 5Could you walk us through the daily activity schedule and how you help residents stay engaged and connected within the facility?
- 6Given the importance of medication management, what specific protocols do you have in place to ensure accuracy and prevent errors for residents?
Personalized based on this facility's data
Key Review Excerpts
“My 95 year old mother was admitted two weeks ago. She has received therapy from competent, caring, skilled therapists. I would recommend Medilodge 110% to anyone looking for competent, caring, skilled rehabilitation.”
“Each time I visit my family member on rehab I forget that I'm in a nursing home because it does not smell like one AT ALL! My aunt stayed at another facility nearby last year and I remember it smelling like urine each visit. Props to the team at Medilodge for their cleanliness and kindness.”
“She could not walk or put weight on her leg. She need help to the bathroom and was told on no less than 6 occasions that they could not help because they were short staffed and to soil the bed and they would get her cleaned up.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Medilodge of Port Huron has recurring safety and care quality issues, with families filing five complaint reports triggering inspections. The facility struggles most with fire safety systems, emergency preparedness, and daily care assistance. Problems with fire drills and safety equipment have persisted across multiple surveys. While all deficiencies show correction dates, the pattern of repeated safety violations and family complaints warrants careful consideration.
May 21, 2025Routine2
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
May 2, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2024Complaint5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 15, 2023Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Ownership & Operations
Who Operates This Facility
Medilodge of Port Huron
for profit
Chain Affiliation
Medilodge
53 facilities nationwide
Chain avg rating: 3.2/5 · Rank 8 of 50 (Best)
Ownership & Management
Owners
Fifteeninone Opco Group LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit medilodgeofporthuron.com
Medicare data downloads
Original nursing home datasets
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