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Strong Medicare quality ratings; public reviewers often praise select compassionate and attentive nursing staff. Still worth an in-person visit.
based on 81 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Medilodge of Lansing has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: select compassionate and attentive nursing staff and modern security check-in system. Review the component ratings and current source records before deciding.
Medilodge of Lansing receives highly polarized feedback, with some families praising individual staff members, while others report severe neglect and safety hazards. Recurring complaints center on chronic understaffing, poor hygiene, and a lack of responsiveness to basic patient needs like call lights and medication management. Families considering this facility should be aware of the significant disparity between positive testimonials and reports of dangerous care lapses.
Quality Themes
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Concerns
Rating Trends
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Distribution · 72 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My Mom was admitted there on 5/12/16 for rehab. She is a fall risk and needs help with everything. She asked to use the restroom and was brought a walker and left alone. Nobody ever returned to help.”
“My father in law was placed there for rehab. He was there less than 24 hours and called to say he didn’t feel safe. We went and removed him today. It was appalling the condition we saw him in.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Medilodge of Lansing has significant recurring issues with families filing 6 complaint-triggered deficiencies, including recent concerns about abuse reporting and medication management. The facility consistently struggles with medication safety, fire safety systems, and quality of care across multiple surveys from 2023-2025. While the provider reports correcting deficiencies when cited, the pattern of repeated violations in critical areas like pharmacy services and safety systems suggests ongoing operational challenges that warrant careful consideration.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Environmental Deficiencies
Provide enough space and equipment to meet each resident's needs
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Medilodge of Lansing
for profit
Medilodge
53 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 50 (Highest rating)
Owners
Ark Opco Group, LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
81 reviews from families & visitors
Official Website
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