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Public Google reviewers rate this highly and often mention highly responsive and accessible leadership. Schedule a visit to confirm the fit.
based on 17 Google reviews
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Public Google reviewers rate Bridgeway Park Lansing highly. Reviewers highlight: highly responsive and accessible leadership, warm, welcoming, and home-like atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Bridgeway Park Lansing has undergone a significant transition under new ownership, with many families reporting a marked improvement in management, staff engagement, and facility atmosphere. Reviewers frequently praise the new leadership, particularly the Executive Director, for being accessible and responsive, while noting that the facility is currently undergoing renovations to enhance the living environment.
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Distribution · 33 analyzed
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Key Review Excerpts
“The new Director, Darlene, has been wonderful. She has an open-door and actually takes the time to talk with you, listen, and address concerns; something that was really missing with past management.”
“She lives in the memory care building. Darlene is so caring and kind, it’s like leaving my grandma with family. The food smells amazing. The activities are taking place now and I have seen many residents taking part.”
“What truly stands out at Bridgeway Park is the management team as a whole. It’s not uncommon to see members of leadership out on the floor, interacting with and assisting residents.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified concerns regarding the facility's ability to follow safety protocols during resident falls and a failure to update care plans to reflect necessary changes in supervision. While some issues have been addressed through staff retraining, families should be aware of past instances where medical protocols and resident rights postings were not strictly maintained.
Resident's service plan was not updated to reflect a change in supervision needs (increased frequency of checks) following a fall, and the plan lacked sufficient detail regarding care needs.
The facility failed to follow its resident incident protocol and procedure when a resident fell and hit her head while on blood-thinning medication; the resident was not sent to the hospital as required by policy.
No deficiencies are reported in this inspection record.
Evidence of tuberculosis (TB) screening performed within 12 months before admission was not on record for an admitted individual.
Resident Rights and Responsibilities were not posted in a public place within the facility.
Bridgeway Park Senior Living LLC
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Google Reviews
17 reviews from families & visitors
Official Website
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MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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