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Strong Medicare quality ratings; public reviewers often praise exceptional rehabilitation and therapy services. Still worth an in-person visit.
based on 415 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Mcallen Transitional Care Center has a strong overall Medicare rating. Public reviewers frequently mention: exceptional rehabilitation and therapy services and clean, modern, and newly renovated facility. Review the component ratings and current source records before deciding.
Families considering McAllen Transitional Care Center will find a facility highly praised for its exceptional rehabilitation therapy and a clean, modern, and renovated environment. While most reviewers highlight the compassionate and professional nursing staff, some families have reported serious concerns regarding communication during discharge and specific instances of neglect or hygiene issues.
Quality Themes
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Concerns
Rating Trends
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Distribution · 210 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“As a registered nurse, I can honestly say that the care she receives here is top tier. From the therapy services to the daily care she receives this is a top tier facility.”
“The staff at MTCC are caring and go the extra mile to ensure my therapy is succeeding. We also have an awesome activity group who come up with fun games like bingo and balloon games which help us reach therapy goals.”
“Our experience at this transitional care center was heartbreaking and incredibly frustrating. My aunt was only there for 7 days, yet on the day she was supposed to be discharged, the staff had no idea she was leaving.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
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Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with half of its deficiencies stemming from family complaints, indicating ongoing care issues that prompted external reports. The most recurring problems involve care planning, infection control, and general quality of care including safety hazards and respiratory care. While all deficiencies show correction dates, the facility continues to have new violations across multiple surveys, suggesting persistent operational challenges rather than sustained improvements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Federal Penalties
Fine
Jul 31, 2024
$8,827
Fannin County Hospital Authority
for profit
KLEMENT HEALTHCARE, INC
EDIEL BARRERA
The Ensign Group
342 facilities nationwide
Chain avg rating: 2.9/5 · Rank 1 of 84 (Highest rating)
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
415 reviews from families & visitors
Official Website
Visit mcallentransitionalcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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