Maunalani Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.
based on 212 Google reviews
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What this means for your family
Maunalani is widely praised for its compassionate 'ohana' culture and high-quality rehabilitation services, making it an excellent choice for recovery. However, families should be proactive regarding billing and medication management, and it is advisable to clarify expectations for response times and therapy scheduling during the admission process.
Google Reviews
Google Reviews
212 reviews on Google“Maunalani Nursing and Rehabilitation Center is highly regarded for its compassionate, professional staff and clean, well-maintained environment with scenic views. Families consistently praise the facility for its 'ohana' culture, effective rehabilitation services, and attentive care, though some have noted occasional issues with communication, billing accuracy, and responsiveness during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional nursing staff
- Clean, well-maintained, and odor-free facility
- Excellent rehabilitation therapy team
- Scenic, peaceful location with beautiful views
Concerns
- Inconsistent responsiveness to patient needs (e.g., bathroom assistance) (mentioned by 2 reviewers)
- Billing discrepancies and unexpected medication costs (mentioned by 2 reviewers)
- Inconsistent communication regarding therapy schedules or care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 205 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the beautiful, peaceful location of the facility, what kind of outdoor activities or scenic opportunities are available for residents on a daily basis?
- 2How does your team ensure consistent communication with families regarding updates to therapy schedules or changes in a resident's care plan?
- 3With staffing being a key priority, what protocols are in place to ensure residents receive timely assistance when they call for help with daily needs like bathroom visits?
- 4Could you walk us through your process for reviewing monthly billing statements to ensure that medication costs and charges are transparent and easily understood by families?
- 5In the event of a medical emergency, what is your specific protocol for stabilizing a resident and coordinating with local hospitals?
- 6I noticed your facility has a high CMS health inspection rating; what specific practices do you maintain to keep the environment so clean and odor-free for the residents?
Personalized based on this facility's data
Key Review Excerpts
“In summary, this is the FOUR SEASONS of nursing homes.”
“The nurses in Castle wing took great care of my dad along with the excellent speech/PT/OT team, who all helped my dad to get stronger to return home after 20 days!”
“My mother spent the last two years of her life at Maunalani... The staff were kind and attentive. They always have tons of fun activities for the residents--bingo, karaoke, coloring, lei making, guest musicians, movies, etc. etc.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering inspections, revealing recurring issues with safety supervision, facility environment, and care planning that persist across multiple surveys. The facility has faced repeated deficiencies in accident prevention (appearing in both 2024 and 2025), environmental safety and cleanliness, and infection control programs. While all violations show correction dates, the pattern of similar problems reappearing suggests ongoing challenges with maintaining consistent safety standards and quality care.
Aug 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 18, 2024Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Aug 29, 2024Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 29, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Aug 31, 2023Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Oct 14, 2022Routine8
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Federal Penalties
Fine
Aug 14, 2025
$24,115
Fine
Oct 18, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Maunalani Nursing and Rehabilitation Center
nonprofit
Ownership & Management
Owners
The Maunalani Foundation
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
212 reviews from families & visitors
Official Website
Visit maunalaninursing.org
Medicare data downloads
Original nursing home datasets
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