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Nursing HomeMedicaid Top Rated

Maunalani Nursing and Rehabilitation Center

Strong Medicare quality ratings; families often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.

5113 Maunalani Circle, Kaimuki · Honolulu, HI 96816100 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 212 Google reviews

5
4
3
2
1

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What this means for your family

Maunalani is widely praised for its compassionate 'ohana' culture and high-quality rehabilitation services, making it an excellent choice for recovery. However, families should be proactive regarding billing and medication management, and it is advisable to clarify expectations for response times and therapy scheduling during the admission process.

Google Reviews

Google Reviews

212 reviews on Google
Maunalani Nursing and Rehabilitation Center is highly regarded for its compassionate, professional staff and clean, well-maintained environment with scenic views. Families consistently praise the facility for its 'ohana' culture, effective rehabilitation services, and attentive care, though some have noted occasional issues with communication, billing accuracy, and responsiveness during off-hours.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean9.0Activities9.0Meds5.0MemoryN/AComms7.0Value6.0

Strengths

  • Warm, attentive, and professional nursing staff
  • Clean, well-maintained, and odor-free facility
  • Excellent rehabilitation therapy team
  • Scenic, peaceful location with beautiful views

Concerns

  • Inconsistent responsiveness to patient needs (e.g., bathroom assistance) (mentioned by 2 reviewers)
  • Billing discrepancies and unexpected medication costs (mentioned by 2 reviewers)
  • Inconsistent communication regarding therapy schedules or care plans (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'21(25)'23(50)'25(10)'26(4)

Distribution · 205 analyzed

5
185
4
13
3
3
2
1
1
3

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the beautiful, peaceful location of the facility, what kind of outdoor activities or scenic opportunities are available for residents on a daily basis?
  • 2How does your team ensure consistent communication with families regarding updates to therapy schedules or changes in a resident's care plan?
  • 3With staffing being a key priority, what protocols are in place to ensure residents receive timely assistance when they call for help with daily needs like bathroom visits?
  • 4Could you walk us through your process for reviewing monthly billing statements to ensure that medication costs and charges are transparent and easily understood by families?
  • 5In the event of a medical emergency, what is your specific protocol for stabilizing a resident and coordinating with local hospitals?
  • 6I noticed your facility has a high CMS health inspection rating; what specific practices do you maintain to keep the environment so clean and odor-free for the residents?

Personalized based on this facility's data


Key Review Excerpts

In summary, this is the FOUR SEASONS of nursing homes.

Family member · 2024★★★★★

The nurses in Castle wing took great care of my dad along with the excellent speech/PT/OT team, who all helped my dad to get stronger to return home after 20 days!

Rehab patient's daughter · 2024★★★★★

My mother spent the last two years of her life at Maunalani... The staff were kind and attentive. They always have tons of fun activities for the residents--bingo, karaoke, coloring, lei making, guest musicians, movies, etc. etc.

Long-term resident's daughter · 2022★★★★★
Source: 212 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.10hrs
13%
Registered nurses for medical care
Total Nursing
0.60hrs
15%
All nurses + aides combined
Staff Turnover
99%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
19.5%
HI
8.6%
Honolulu
8.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
HI
1.2%
Honolulu
0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
15.4%
HI
11.3%
Honolulu
9.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
15.3%
HI
22.0%
Honolulu
22.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
19.4%
HI
17.6%
Honolulu
18.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
HI
95.4%
Honolulu
95.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.7%
Better than Avg
Here
90.7%
US
79.7%
HI
84.7%
Honolulu
84.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.7%
Better than Avg
Here
90.7%
US
81.8%
HI
82.8%
Honolulu
81.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
HI
1.0%
Honolulu
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
2penalties
Well below state avg (10.4)
6 complaint-triggered
$32,133 in fines

Families have filed complaints triggering inspections, revealing recurring issues with safety supervision, facility environment, and care planning that persist across multiple surveys. The facility has faced repeated deficiencies in accident prevention (appearing in both 2024 and 2025), environmental safety and cleanliness, and infection control programs. While all violations show correction dates, the pattern of similar problems reappearing suggests ongoing challenges with maintaining consistent safety standards and quality care.

Aug 14, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 18, 2024Complaint
4
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0661Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Aug 29, 2024Routine
2
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Aug 29, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Aug 31, 2023Routine
8
0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Oct 14, 2022Routine
8
0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Federal Penalties

Fine

Aug 14, 2025

$24,115

Fine

Oct 18, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maunalani Nursing and Rehabilitation Center

Organization Type

nonprofit

Ownership & Management

Owners

The Maunalani Foundation

Owner · Organization

100%

Key personnel

Blanchette, PatriciaContracted Managing EmployeeChantavy, SaiW-2 Managing EmployeeFlores, JeromeW-2 Managing EmployeeChoy, MelOfficer / DirectorGoldcamp, JosephOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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