Leahi Hospital
Strong Medicare quality ratings; families often praise warm, attentive nursing and support staff. Still worth an in-person visit.
based on 60 Google reviews
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What this means for your family
Leahi Hospital is highly regarded for its compassionate staff and vibrant activity programs, making it an excellent choice for those seeking an engaging environment. While the facility receives near-universal praise, families of residents with complex behavioral needs should have an open conversation with management about how the facility handles high-acuity care to ensure it aligns with your loved one's specific requirements.
Google Reviews
Google Reviews
60 reviews on Google“Leahi Hospital is widely praised by families for its warm, professional, and attentive nursing staff who provide compassionate care to residents. Reviewers frequently highlight the clean, bright facility and the engaging recreational therapy programs that keep residents active and happy. While the vast majority of feedback is glowing, one critical review suggests potential challenges in managing residents with more complex behavioral needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and support staff
- Clean and well-maintained facility
- Engaging and diverse recreational therapy programs
- Welcoming atmosphere for family visitors
Concerns
- Difficulty managing residents with complex behavioral needs or higher acuity levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high praise for your recreational therapy programs, what are some of the most popular activities residents are currently participating in?
- 2With your 5-star staffing rating, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 3We noticed the facility is very well-maintained; how do you handle routine maintenance to ensure the living environment remains comfortable and safe for everyone?
- 4Since you have a 4-star health inspection rating, could you walk us through how you address and resolve the findings from recent inspections to maintain your high standards?
- 5How does your clinical team approach the care of residents who may have complex behavioral needs or require specialized support?
- 6In the event of a sudden change in health status, what is your protocol for coordinating care and communicating with family members?
Personalized based on this facility's data
Key Review Excerpts
“Leahi Recreational Therapy is one of the most engaging programs I've seen. Their lively afternoon session today was buzzing w activities from a competitive Hanafuda playing table to lei making, a featured movie, laundry folding, manicures and even a barber shop corner!”
“My mother-in-law, who is in her 90's and has severe dementia, has been a resident at Leahi for nearly two years. I am beyond impressed with the care she receives.”
“The Leahi Nurses and Staff are hard workers. They are very patient, caring and understanding of their clients/residents needs. They are also very friendly and accommodating when visitors come to see their loved ones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered 6 deficiencies, including repeated issues with reporting suspected abuse and neglect across multiple surveys. The most recurring problems involve medication management, resident rights violations, and care planning deficiencies. While all violations have been corrected according to facility reports, the pattern of complaint-driven investigations and recurring medication safety issues suggests ongoing care quality concerns that families should carefully consider.
Jul 25, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 1, 2024Complaint4
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Aug 1, 2024Routine3
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 14, 2023Routine5
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 14, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 30, 2022Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Leahi Hospital
government
Chain Affiliation
Hawaii Health Systems Corporation
6 facilities nationwide
Chain avg rating: 4.0/5 · Rank 2 of 6 (Best)
Ownership & Management
Owners
Hawaii Health Systems Corporation
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit leahi.hhsc.org
Medicare data downloads
Original nursing home datasets
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