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Nursing HomeMedicaid

Martin Coast Center for Rehabilitation and Healthc

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

9555 Se Federal Hwy, Hobe Sound, FL 33455120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 153 Google reviews

5
4
3
2
1
Martin Coast Center for Rehabilitation and Healthc Nursing Home in Hobe Sound, FL — Street View
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What this means for your family

This facility has a strong reputation for its physical therapy department, which many patients credit for their recovery. However, the high volume of reports regarding neglect and poor nursing responsiveness makes it essential for families to maintain a daily presence or hire a private advocate to ensure their loved one's needs are met.

Google Reviews

Google Reviews

153 reviews on Google
Martin Coast Center for Rehabilitation and Healthcare receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and unresponsive staff, while others praise specific nurses and the physical therapy team. Families considering this facility should be aware of recurring reports regarding slow call-light response times, poor food quality, and inconsistent care standards. Success at this facility often appears to depend on having a dedicated family member present to act as an advocate.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean3.0Activities4.0Meds2.0Memory4.0Comms3.0ValueN/A

Strengths

  • Dedicated and skilled physical therapy team
  • Compassionate individual nursing staff members
  • Effective in-house dialysis services
  • Responsive administrative leadership in specific cases

Concerns

  • Neglect and poor hygiene (soiled linens, bedsores, dehydration) (mentioned by 14 reviewers)
  • Slow or non-existent response to call lights (mentioned by 7 reviewers)
  • Poor quality, unappetizing, or inadequate food (mentioned by 7 reviewers)
  • Unprofessional, rude, or uncaring staff behavior (mentioned by 9 reviewers)
  • Medication management errors (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(5)'20(3)'22(23)'24(13)'26(6)

Distribution · 125 analyzed

5
64
4
10
3
4
2
3
1
44

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's focus on rehabilitation, what specific protocols are in place to ensure consistent hygiene and skin integrity for residents who require assistance with daily care?
  • 2I noticed the facility offers in-house dialysis; how do you coordinate that with daily nursing care to ensure medication management remains accurate and timely?
  • 3Could you walk me through your process for responding to call lights, and how you ensure residents feel heard and attended to promptly?
  • 4We understand that nutrition is vital for recovery; could you tell us about your current meal planning process and how you accommodate residents who may find the standard menu unappealing?
  • 5I see that the leadership team has been active in responding to feedback; how do you incorporate family input into your daily operations to improve the resident experience?
  • 6What does a typical social or activity schedule look like for residents who are here for longer-term rehabilitation, and how do you encourage participation?

Personalized based on this facility's data


Key Review Excerpts

The staff is always gracious and ready to answer questions.

General visitor · 2023★★★★★

The therapy team keeps you going with so much positive energy morning and afternoon. Without doubt they are my favorite part of the day.

Rehab patient · 2019★★★★★

My dad was admitted today and I visited him after I was done with work. The front desk girl was very friendly and helpful. The nurse that came into my dads room was very friendly.

Family member · 2023★★★★★
Source: 153 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.04hrs
OK
Registered nurses for medical care
Total Nursing
3.91hrs
95%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
41%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
14.4%
FL
9.1%
Martin
20.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
19.4%
FL
11.5%
Martin
19.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
15.3%
FL
10.6%
Martin
21.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
15.5%
FL
8.7%
Martin
23.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
12.1%
FL
4.1%
Martin
13.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.6%
Worse than Avg
Here
26.6%
US
19.5%
FL
15.0%
Martin
22.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
FL
94.7%
Martin
86.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
FL
94.8%
Martin
87.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.7%
Worse than Avg
Here
2.7%
US
1.6%
FL
1.5%
Martin
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.3)
3 complaint-triggered

This facility shows persistent deficiencies across multiple care areas, with families filing three complaint-triggered reports over the review period. The most recurring problems involve food service and nutrition management, fire safety systems, and resident rights protections. While all violations have correction dates, the pattern of repeated issues in nutrition (appearing in 2022, 2023, and 2024) and ongoing safety concerns suggest systemic challenges that families should carefully evaluate before choosing this facility.

Nov 7, 2024Routine
16
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0917Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Sep 4, 2024Complaint
1
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Mar 7, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 24, 2023Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0868Minimal · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Aug 3, 2023Complaint
1
0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Apr 21, 2022Routine
22
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0034Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0226Potential for harm · WidespreadCorrected

Egress Deficiencies

Have horizontal exits used in accordance with safety requirements.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0352Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0885Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Report COVID19 data to residents and families.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Minimal · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Martin Coast Center for Rehabilitation and Healthc

Organization Type

for profit

Chain Affiliation

Chain Name

Ventura Services

Chain Size

14 facilities nationwide

Ownership & Management

Owners

Martin Coast Holdco LLC

Owner · Organization

100%

Agrp 2011 Trust

Owner (parent company) · Organization

Deborah Philipson 2011 Family Trust

Owner (parent company) · Organization

Philipson Family Limited Liability Company, LLC

Owner (parent company) · Organization

Tessler Associates LLC

Owner (parent company) · Organization

Tessler, Aron

Owner (parent company)

Tessler, Naomi

Owner (parent company)

Philipson, Bent

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Philipson, Gabrielle

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Philipson, Raquel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Bengio, JacobManagerBenjamin, BernardManagerParitzky, JeremieManagerAgrp 2011 TrustTrustee of the SnfDeborah Philipson 2011 Family TrustTrustee of the Snf
Source: Medicare provider data

Contact

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References & Resources

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