Stuart Rehabilitation and Healthcare
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 35 Google reviews

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What this means for your family
While this facility is noted for its affordability and effective rehab therapy, the recurring reports of patient neglect and slow response times are serious red flags. If you choose this facility, we strongly recommend frequent, unannounced visits and maintaining active involvement in your loved one's daily care to ensure their safety and hygiene needs are met.
Google Reviews
Google Reviews
35 reviews on Google“Stuart Rehabilitation and Healthcare receives highly polarized feedback, with some families praising the dedicated nursing staff and effective rehabilitation services, while others report severe concerns regarding neglect and patient safety. While long-term residents and their families often highlight a warm, caring environment, multiple critical reviews describe instances of residents being found on the floor, poor hygiene, and slow response times to call bells. Families considering this facility should be aware of these significant inconsistencies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation and therapy services
- Affordable pricing for respite care
- Strong family communication for some residents
Concerns
- Patient neglect and safety issues (e.g., residents found on floor, unassisted) (mentioned by 5 reviewers)
- Slow or non-existent response to call bells and patient needs (mentioned by 4 reviewers)
- Facility cleanliness and pest issues (roaches) (mentioned by 3 reviewers)
- Understaffing or unqualified staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that some families have noted concerns regarding call bell response times, what is your current protocol for ensuring staff attendance when a resident needs immediate assistance?
- 2I noticed some feedback regarding facility maintenance and cleanliness; what is your current schedule for housekeeping and pest control services?
- 3With the facility having 120 residents, how do you ensure that each resident receives consistent, personalized attention during peak hours to maintain safety and prevent falls?
- 4Since medication management is a critical priority for us, could you walk us through the process for administering and tracking medications to ensure accuracy?
- 5What specific daily activities and social programs are available to keep residents engaged, especially for those who may need extra support in the memory care unit?
- 6How does your team handle communication with families when a medical emergency occurs, and what is your process for keeping us updated on changes in health status?
Personalized based on this facility's data
Key Review Excerpts
“For the first month I went by everyday just to stay on top of my moms care. After a while I felt able to not go by constantly because I found the facility to be well run with plenty of staff on hand at all time.”
“I found my mother hanging out of the bed 4 room alarms going off with no one to help them 1 nurse for 30 beds”
“The staff called me to give me updates frequently (I live in NY) as they knew it was difficult”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing patterns of deficiencies in care planning, quality of care, and safety systems that persist across multiple surveys from 2021 to 2024. The most concerning issues involve resident assessment and care planning problems, inappropriate treatment and care delivery, and various safety deficiencies including fire safety and emergency preparedness. Additionally, families have filed complaints that triggered federal inspections, resulting in findings related to treatment quality and assessment data management, indicating real resident and family concerns about care standards.
Sep 18, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Apr 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 23, 2024Routine13
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Mar 8, 2023Routine4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Dec 2, 2021Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ownership & Operations
Who Operates This Facility
Stuart Rehabilitation and Healthcare
for profit
Ownership & Management
Owners
Strohli, Eli
Owner
Beiter, Janalle
Owner (parent company)
Medical Consulting LLC, Patel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit stuartrehabcare.com
Medicare data downloads
Original nursing home datasets
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