Marjorie P Lee Retirement Community
Strong Medicare quality ratings; families often praise compassionate, person-centered care. Still worth an in-person visit.
based on 25 Google reviews
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What this means for your family
While some families report excellent experiences with the rehabilitation team, the recurring reports of medication errors and dismissive nursing staff are significant red flags. We strongly advise families to conduct unannounced visits and specifically monitor the medication administration process if choosing this facility.
Google Reviews
Google Reviews
25 reviews on Google“Marjorie P. Lee Retirement Community receives polarized feedback, with some families praising the compassionate, person-centered care and dedicated staff, while others report severe lapses in medical oversight. Critical concerns include medication management errors, dismissive attitudes from nursing staff, and hygiene issues. Families should weigh the positive reports of rehab success against the serious allegations of neglect and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, person-centered care
- Effective rehabilitation therapy
- Clean and well-maintained environment
- Strong sense of community
Concerns
- Medication management errors and missed doses (mentioned by 2 reviewers)
- Dismissive or arrogant nursing/medical staff (mentioned by 3 reviewers)
- Neglect of basic care needs (hygiene, laundry, personal items) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that the person-centered care philosophy translates into consistent daily attention to personal hygiene and laundry needs?
- 2I noticed that medication management is a key focus for your team; what specific protocols or double-check systems do you have in place to ensure medications are administered accurately and on time?
- 3How do you foster open communication between the nursing staff and family members to ensure that any concerns about care or medical updates are addressed promptly and respectfully?
- 4With the facility's strong sense of community, what does a typical day look like for residents to ensure they stay socially engaged and active?
- 5I see that you actively respond to feedback online; how do you use that input to improve the daily experience and quality of life for your residents?
- 6How does your team handle medical emergencies or changes in a resident's health status to ensure that families are kept informed and involved in the decision-making process?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aids and other staff did a great job dealing with his health issues. He was especially fond of Shenna an aid the rehab. The whole family loved her.”
“My relative started in memory care and then to long term care. We recently moved him out of this facility due to the following; forgetting to give medication to over dosing. The techs did nothing for his care and we’re on their personal phones or doing their nails.”
“Don't pay the nurse for doing your parents pills they don't make sure they take them multiple weeks go missed of meds they are playing games talk about poor service for the price you pay.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family did file a complaint that resulted in a deficiency for accident prevention and supervision in 2025. The facility has had recurring issues with fire safety systems (emergency lighting, smoke barriers, fire alarms) and medication management, with most deficiencies occurring in earlier surveys from 2018-2019. All identified problems have been corrected by the facility, suggesting they address issues when found.
Jan 29, 2026Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 20, 2023Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Dec 28, 2019Routine4
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Marjorie P Lee Retirement Community
nonprofit
Chain Affiliation
Episcopal Retirement Homes, INC.
3 facilities nationwide
Chain avg rating: 4.7/5 · Rank 2 of 3 (Best)
Ownership & Management
Owners
Episcopal Retirement Homes, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit episcopalretirement.com
Medicare data downloads
Original nursing home datasets
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