Lincoln Crawford Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 159 Google reviews

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What this means for your family
While many families report positive experiences with the therapy team and daily staff interactions, the facility has seen a recent increase in reports regarding hygiene and responsiveness. We strongly recommend that you visit during off-hours, specifically weekends, to observe the cleanliness and staff-to-resident ratios for yourself before making a decision.
Google Reviews
Google Reviews
159 reviews on Google“Lincoln Crawford Care Center receives highly polarized feedback, with many families praising the friendly, attentive nursing staff and successful rehabilitation outcomes. However, a significant number of reviewers report serious concerns regarding cleanliness, slow response times to call buttons, and inconsistent quality of medical care. Families should be aware that experiences appear to vary greatly depending on the specific wing and staff shift.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and approachable nursing staff
- Effective physical therapy programs
- Engaging holiday and social activities
- Helpful and professional front desk reception
Concerns
- Unsanitary conditions including odors, dirty floors, and pest issues (mentioned by 8 reviewers)
- Slow or non-existent response to patient call buttons (mentioned by 4 reviewers)
- Inconsistent or negligent medication management (mentioned by 4 reviewers)
- Poor communication and lack of responsiveness from administration (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 110 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to online feedback; what is the best way for families to communicate directly with administration if they have a concern that needs immediate attention?
- 2Given the recent feedback regarding facility maintenance, could you walk me through your current housekeeping schedule and how you manage deep cleaning and pest control protocols?
- 3With your 3-star staffing rating, what systems do you have in place to ensure that resident call buttons are monitored and answered promptly, especially during shift changes?
- 4Can you explain your process for medication administration and how you ensure accuracy and consistency for residents with complex health needs?
- 5I’ve read great things about your holiday and social activities; could you share a sample calendar and tell me how you encourage residents to participate in these programs?
- 6Since your health inspection reports noted some areas for improvement, what specific steps has the facility taken recently to address those findings and enhance the quality of care?
Personalized based on this facility's data
Key Review Excerpts
“My daughter needed a short term Emergency place for her recovery of a broken ankle. Lincoln Crawford has been a dream come true. The place is nice n clean. Food is good and All staff have been caring n helpful.”
“I appreciate the way the employees interact with the residents and with each other. Every time I visit my husband I am greeted by name and with sincere interest in how I am doing.”
“TAKE YOUR LOVED ONE HOME!!! Do not send THEM here unless you want them to decompensate on levels. We tried to work with the circumstance, which are tremendous. Open applesauce containers on dirty med carts, filthy bathroom, no guard rails on bed, no water pitchers for individual residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lincoln Crawford Care Center shows recurring fire safety problems with sprinkler systems, fire alarms, and smoke barriers appearing deficient across multiple surveys from 2020 to 2025. Families have filed complaints that triggered inspections revealing issues with wound care, infection control, and resident dignity. While the facility corrects identified problems, the persistent fire safety violations and complaint-driven investigations regarding basic care quality raise concerns about ongoing oversight and resident protection.
Aug 8, 2025Routine14
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 8, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 27, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 13, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 21, 2024Routine14
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 7, 2023Complaint3
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Ownership & Operations
Who Operates This Facility
Lincoln Crawford Care Center
for profit
Chain Affiliation
Cch Healthcare
32 facilities nationwide
Chain avg rating: 2.5/5 · Rank 11 of 32
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
159 reviews from families & visitors
Official Website
Visit lincolncrawford.com
Medicare data downloads
Original nursing home datasets
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