Marjorie Doyle Rockwell Center
Families consistently rate this highly — reviewers highlight warm, attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
Marjorie Doyle Rockwell Center is highly recommended for its specialized memory care and compassionate staff, making it a strong candidate for those needing long-term support. However, families should be prepared for a formal and potentially rigid administrative intake process, as some visitors have reported feeling unwelcome during initial screenings.
Google Reviews
Google Reviews
10 reviews on Google“Marjorie Doyle Rockwell Center is highly regarded for its specialized memory care, with families praising the facility's unique 'three-house' design and the genuine warmth of the staff. While long-term residents and their families report high levels of satisfaction regarding safety and professional care, some visitors have reported negative experiences with administrative staff during intake or screening processes.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Well-designed, safe physical environment
- Effective communication with families
- Strong, personalized memory care support
Concerns
- Unwelcoming or rigid administrative staff during visits (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on personalized memory care, how do you tailor daily activities to match the specific backgrounds and interests of each resident?
- 2Could you walk me through the process for family members to stay updated on their loved one's care, and how do you typically handle communication regarding changes in health status?
- 3What steps do you take to ensure that the administrative experience for families is as welcoming and supportive as the day-to-day care provided by your nursing staff?
- 4With your well-designed physical environment, what safety protocols are in place to allow residents to move freely while ensuring they remain secure?
- 5How does your team coordinate with outside medical providers to ensure seamless care during a health emergency or a change in medical needs?
- 6Since you have a smaller capacity of 52 residents, how does this size influence the way your staff builds personal relationships with the families?
Personalized based on this facility's data
Key Review Excerpts
“The MDRC team is uniquely skilled at patiently assisting my Mom with all the aspects of daily living as independently as possible. The professionalism, attentiveness, and genuine warmth of every team member at”
“Part of it was the prescient design of the physical facility - who knew that the three house system would be perfectly designed to deal with the pandemic - but the rest of it was the communication, attitude and day to day that ke”
“Families looking for memory care are so lucky to be in her capable hands as they explore Marjorie Doyle. Joan goes above and beyond what any 'sales' person would normally do.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
31 violations from 10 inspections
Sep 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 14, 2025Routine11Report
Resident services
Structural and environmental standards.
Resident services
Records and reports
Resident services
Resident services
Records and reports
Resident services
Records and reports.
Resident services
Disaster and emergency planning
Nov 8, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jun 3, 2024Complaint
Resident protections
Resident services
Resident protections
Apr 30, 2024Other
Records and reports
Feb 1, 2024Complaint10Report
Resident services
Disaster and emergency planning
General provisions
Environmental standards
Resident services
Food service
Resident services
Environmental standards
Resident services
Environmental standards
Nov 22, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Marjorie Doyle Rockwell Center, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit eddyseniorliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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